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- - Backup smart card??? (http://www.blackberryforums.com/showthread.php?t=259360)

Nasirz

05-06-2012 01:46 PM

Backup smart card???

1 Attachment(s)

Hii

ive been having this problem for couple of weeks
im not sure what the problem seems to be but the back up would not complete
it will stop at backing up smart card 1 of 1
anybody able to help me with the problem

thank you!

dc/dc

05-06-2012 02:30 PM

Re: Backup smart card???

Do you use a smart card with a bluetooth sled to digitally sign and encrypt your e-mails? If not, then do an advanced backup and don't back up those options.

JSanders

05-07-2012 10:16 AM

Re: Backup smart card???

Quote:

Originally Posted by Nasirz (Post 1776989)

Hey, connect to the Desktop Software > Device > Delete Data.
scroll to the Smart Card data and the Social Feeds data and DELETE them both.

Then, go back and commence a normal backup and it will proceed.

hanswil

06-11-2012 03:57 PM

Re: Backup smart card???

i had the same problem after upgrade the bb is was gone.

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