BB Messenger and WiFi disabled by IT Policy
 

I bought a BB 9800 Torch n it was locked and I managed to unlock the phone for calls, txt messages but BB messenger, Face Book, Twiter are not working the message appearing ( This application has been disabled by IT policy). Would you please guide me how to solve this problem. I have tried to reset to factory settings through CMD, also wiped the device and reinstall OS6 but still no luck :?



Best regards.

[QUOTE=karimessam;1707042]I bought a BB 9800 Torch n it was locked and I managed to unlock the phone for calls, txt messages but BB messenger, Face Book, Twiter are not working the message appearing ( This application has been disabled by IT policy). Would you please guide me how to solve this problem. I have tried to reset to factory settings through CMD, also wiped the device and reinstall OS6 but still no luck :?


So I've run in to this issue once. But, it was a while ago, like 2 yrs ago. You'll have to have it re-added to that same IT and have it fully removed on that end before it gets open all the way.
You "might" want to try adding it to a new IT (maybe a friends) and see if that works but that one, I'm not sure about.

Good Luck
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Re: BB Messenger and WiFi disabled by IT Policy
 

I bought it from Moscow n now Im in middle east :(

Re: BB Messenger and WiFi disabled by IT Policy
 

Yoshisbs - thanks for trying to help, but the answer is wrong..

Karimessam, check out this thread on how to remove an IT Policy:

Remove IT Policy - BlackBerryFAQ

Re: BB Messenger and WiFi disabled by IT Policy
 

Have tried that but it didnt work also :(

Re: BB Messenger and WiFi disabled by IT Policy
 

Do you have a BlackBerry data plan?

Re: BB Messenger and WiFi disabled by IT Policy
 

[quote=yoshisbs;1707048]
Wish i knew what he thinks an IT is.

Re: BB Messenger and WiFi disabled by IT Policy
 

Yes Im currently on a data plan from service provider .. Email n internet r working fine.