Need serious HELP! Signal but no communication.
 

Last week my BB stopped working properly. It has signal -usually 90dB (3 bars) or so. It does not show edge network anymore. It won't connect a call and no SMS is getting through. It shows the transfer arrows randomly over the signal like it's doing something.

I've changed bodies to eliminate the antenna. I've upgraded and downgraded OS. Running .182 now.

Got a new sim card. Same deal. Tried 4 other cards also.

After battery pulls, the phone will show anything from 5 bars to SOS.
With no SIM in it shows TMob as the emergeny network, so thats two networks it has signal from.
I had another phone that was doing the same thing simultaneously but I killed the sim card holder on it. I'm on the third backup phone and the keyboard button contacts are corroded.. I hate this phone.

I need someone to go Above and beyond on this one. I've tried RIMs blackberry forums and crackberry with nothing but lots of views and no answers.

Please help.

Thanks Kyle

I've also run diag test and MEPD on SIM, MEPD says network active and netwrok Diag tests show the same as my working phone.

What did you do right before it stopped working properly?

Did the device get wet?

Do you have a data connection, send/receive email, browse the web, etc.

Which device has corroded keys?

It was laying on my tool box at work, safe from harm. I got home and got cussed out for not answering calls or texts all that day. At that point, when I got home, it did work for about 20 mins. That was the end of it.

It has not been wet. This phone was perfect in every way for 2 months. Happened abruptly. I got the phone with a broken front and broken LCD. I put a new body and OEM lcd on it. Only touch the sides of the PCB.

The phone with corroded contacts is my backup and is working fine with the exception of a few buttons. It's not one of the ones with a signal problem. Shouldn't have mentioned it I guess. It is my brother in laws. I put a new body and LCD on it and haven't returned it yet. I have to give it to him eventually. I'm using this phone to reference what network settings I can check. They are identical except for the malfunction.

It acts like the network isn't letting MY phone register.

I do not have a data plan. That's what I dislike about this because I can't replace the phone without the monetary investment in a data plan.

thanks for showing interest. no-one else has even tried.

Wirelessly posted (White and Nerdy)

Are you paying your bill on time?

In a timely fashion. The 3 other phones on the account work. My sim/account has not lost service.

It's interesting that you ask this because my wife did lapse on the last bill and the day I noticed the problem, she said that the phones were cut off. I never saw a gap in service and neither did my sister in law (also on the account). Let me be clear though that the problem has continued on for roughly two weeks now, even though I have been using the backup phone without trouble. The issue with the bill was resolved less than 10 minutes after the service was lost on that day.

Is ATT in the business of blocking communication to devices and not just SIM cards/accounts?

Interested in this now. I've never had a phone go down after a gap in service before?

I went through an "online chat" with an ATT tech rep. He said it was out of his hands and agreed that it was strange that the phone sees a network and maintains 90dB. Ofcourse, he suggested buying a new phone.

I have noticed that this phone immediately displays a - in Manage Connections rather than a green checkmark or a red X. It knows something is wrong as soon as it initializes the radio.

I tried running the RF Gain test from the status screen, everything else on the phone checks o.k. but the Call won't go through to check the radio.

If I hold the junk phone next to the good one, their reception matches dB exactly.

Any suggestions?

I work with cellphones and I had the same problem after i changed a blackberry housing,it lost signal what i did was,open the phone again remove the lcd and spray (electrosolve contact cleaner) and change the new earpiece for the old one and the phone start to work back again.
I hope this will help you

i'll try. will the cleaner dissolve the cellophane over the key switches?



I still think its a programming error because of how sudden it was

Event Log from today:

Phone call itselfOf particular interest to me is the string containing phoneapp data: app-deac
and then immediately after it is start call raw num.

My good phone (different os) does not have this string.