Internet HELP on BB
Okay so the internet does not work on my bb bold 9780. On the main menu on the top it says im connected to T-mobile (my serive provider) & it also says 3G. So i assume i would be able to use the internet (that of course im paying for.) But everytime i try to use the internet i get the message, "Unable to connect to the internet please try again later. If the problem persist call your serive provider." So i did, and they had me try many things (ex: pull battery out, turn off phone, go to Host Routing Table, etc) BUT nothing works !!!
Im so confused because they told me i was connect and it should be working but it isnt ! & maybe because i got the phone a few days ago? is it the phone? i have tried googling this, but i find nothing. Help anyone ! :-( :bb: |
Re: Internet HELP on BB
Keep calling them back and tell them you are having the Same issues
Or check ur network connections and make sure it's on |
Re: Internet HELP on BB
Do you have a BB data plan?
Are you on a prepaid SIM? Do you have Data services set to "on": Options -> Mobile Network -> Data Services" to On. *** Are you trying to log on via the cell network or WiFi? Is your browser set to "hotspot browser" or "Internet Browser"? |
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