Blackberry Virgin, please help
 

I've just bought 2 Blackberrys 8320 & 8520. It was an impulse buy and I know I should have looked into this a bit more.

Now, I've looked online and some people are talking about a Blackberry Desktop Disk - do I need these with both?

Also, I've asked for the IMEI numbers, one is unlocked, the other is locked onto Orange. So when I get this, do I call Orange and ask about it, and for the other, do I call the network it used to be with? Or just the network I will be using? Making sense?

I've asked for PIN numbers too because I don't want to be stuck trying to change passwords etc and find that it's pin/password protected.

I guess all of this would be easier to just reset the whole thing to factory mode.....or is that too much hassle?

Thanks in advance. I shall be using your site a lot I think lol :)

EDIT: I have been told that I wouldn't be able to get Whatsapp on the 8320 because of some kind of software, can I just download this to then get whatsapp?

Re: Blackberry Virgin, please help
 

Welcome.

• You can get the Desktop Software
  here: BlackBerry Desktop Manager Downloads - BlackBerryFAQ
• Your IMEI numbers are located on the white sticker under the battery, on the white sticker on the box, and at Options > Status. Orange won't unlock devices they didn't sell. Check the unlocking service right here in this forum: BlackBerry Forums Support Community - Unlock Your BlackBerry!!
• The device PINs are located in the same places as above. They are NOT used in relation to a password and are unrelated to a security lock.
• You can download WhatsApp from AppWorld when you are up and running.

Re: Blackberry Virgin, please help
 

According to Whatsapp support you can install it on any device running OS 4.5 or higher. You can download the latest OS version for the 8320 here: http://www.blackberryforums.com/gene...ilanguage.html
Download it to your pc and use Desktop Manager to install it. This process will wipe your 8320 of all data so do a backup with Desktop Manager first, then restore your data.

Once you're sure you've got OS 4.5 on your BlackBerry you can download Whatsapp provided you have a BlackBerry data plan. No BlackBerry data plan, no downloads.

You can download BlackBerry Desktop Manager from RIM's site:
BlackBerry - BlackBerry Desktop Software
This is better than installing from any included software disk that may have come with the BlackBerrys as you get the latest version. Sometimes those disks can be old and contain an outdated version.

The IMEI and PIN numbers are on the BlackBerrys themselves. Simultaneously press the Alt key, the Shift key, and H. The screen will have These numbers as well as the OS version (listed under App Version).

If you bought these devices used and they're password protected you can simply enter the wrong password in 10 times and they'll do a self-wipe/reset.


edit: JSanders beat me to it, and said it better.

Re: Blackberry Virgin, please help
 

Thank you very much both of you - what is a Blackberry Data Plan?

As it wont have any of his details on this phone, do I still need to make a back up copy? Or will it wipe EVERYTHING, like software etc?

erm...for the Blackberry Desktop manager, am I downloading the 'Software For BlackBerry Desktop Software (Windows OS)' or the 'Software For BlackBerry® Curvexxx8482; 8320 smartphone'

I did tell you I was new to this lol.
Thank you, I appreciate this a lot!

Re: Blackberry Virgin, please help
 

Please speak to your carrier regarding the BlackBerry data plan.