BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General 9700 Series Discussion - Bold 2 (http://www.blackberryforums.com/forumdisplay.php?f=135)
-   -   9700 no longer sends emails (http://www.blackberryforums.com/showthread.php?t=237498)

rosegreenthumb 10-06-2010 01:13 PM

9700 no longer sends emails
 
I have recently had to do a complete wipe of my BB9700 and since then I have been unable to send emails. I can receive them no problem, but it will not let me send them. I have deleted and re-added my email account to my phone, but still to no avail.

How on earth do I go about fixing this?

Dubdub 10-06-2010 01:19 PM

Reregister on the host routing table.

Resend service books.

Do a battery pull.

rosegreenthumb 10-06-2010 03:33 PM

Quote:

Originally Posted by Dubdub (Post 1662150)
Reregister on the host routing table.

Resend service books.

Do a battery pull.

I've tried the last two but I don't know what reregistering on the host routing table is. Can you walk me through it?
Posted via BlackBerryForums.com Mobile

Dubdub 10-06-2010 03:42 PM

I use OS 6 and it is different from 5.0.

Should be something like this:

Options > Advanced Options > HRT (Host Routing Table) > click the menu key > click register

SeanyD 10-06-2010 03:44 PM

What are you connecting to for email? Ie. Bes, pop, Imap.

If pop or imap your out going setting could require tweaking.
Posted via BlackBerryForums.com Mobile

rosegreenthumb 10-06-2010 04:03 PM

Quote:

Originally Posted by SeanyD (Post 1662226)
What are you connecting to for email? Ie. Bes, pop, Imap.

If pop or imap your out going setting could require tweaking.
Posted via BlackBerryForums.com Mobile

It's IMAP. What do you think I need to do? I tried the reregistering thing and it didn't work.
Posted via BlackBerryForums.com Mobile

Dubdub 10-06-2010 04:40 PM

maybe you need to call your carrier

DJBoozy 10-07-2010 10:31 AM

speak to 3 customer services 333 or resend SBs from Three's BIS page.

failing that, tell um to sod off. and join vodafone ;) lol

hishambachir 10-14-2010 07:42 AM

same problem here, no way to transfer a mail or send one, the only way is the answer a mail or send through the phone book, i have a friend who also have the same problem, the "send" option is not available.
please help
thank you

KalvinCline 10-14-2010 09:32 AM

Check the default messaging:
Options -> Advanced Options -> Default Servcies
Your email address should be listed here. If it is not, then change it.

Check the service book:
Options -> Advanced Options -> Service Book
Look for <email address> CMIME. If it is not there, you need to re-send the service books.

Check Email settings (Email Setup or Configure Email....it is usually found on the home screen or in the Settings folder) see if you email address is valid, perhaps you need to re-type your password.


All times are GMT -5. The time now is 08:24 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.