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- General 8200 Series Discussion - Pearl Flip (http://www.blackberryforums.com/forumdisplay.php?f=112)

- - 8220 and BES (http://www.blackberryforums.com/showthread.php?t=160328)

dermot.pope

11-19-2008 12:37 PM

8220 and BES

When activiting my new 8220 on our BES, it works great until I reset the device itself, on reload of the device several OS exceptions are thrown...once I clear through all of those, I notice all the message tool icons have disappeared and I no longer can receive messages or even access the network (tried browsing etc.). Version of BES is 4.1 (sp 4)

Help! Thanks in advance

jsconyers

11-19-2008 12:44 PM

What to you mean by reset the device? Are you talking about a battery pull or are you wiping the device through the security options menu?

dermot.pope

11-19-2008 12:47 PM

Yes, by removing the battery. My previous bb was a pearl 8100 (couple of years old), it worked well with the BES install I have so I am pretty confident the issue is with the 'new' OS of the flip.

lrdiaz

11-19-2008 07:22 PM

Quote:

Originally Posted by dermot.pope (Post 1174801)

Yes, by removing the battery. My previous bb was a pearl 8100 (couple of years old), it worked well with the BES install I have so I am pretty confident the issue is with the 'new' OS of the flip.

I know it does not help solve your problem, but I do not think it has to do with the new BB OS. I activated wirelessly to BES server within minutes of walking out of the store, and have not had any issues since day one. It's been four weeks since activation.

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