BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   BlackBerry Help (http://www.blackberryforums.com/forumdisplay.php?f=156)
-   -   Network Blocked - Invalid SIM Card problem (http://www.blackberryforums.com/showthread.php?t=251550)

mauricerached 07-23-2011 05:58 PM

Network Blocked - Invalid SIM Card problem
 
I need help!

Here are the symptoms:

1. My SIM card shows the following:

SIM---------------Disabled
Network---------- Blocked
Network Subnet---Disabled
Service Provider---Disabled
Corporate---------Disabled

2. When I restart my phone, I get the following message:

Your current SIM card requires an unlock code. Would you like to unlock it?
However, when I say yes (or NO for that matter) the window disappears without giving me the opportunity to enter anything.

3. The main screen always displays: Invalid SIM Card

4. I am unable to use the phone overseas. The same phone used to work overseas. This is a new problem.

5. The phone works fine in the US.

6. Verizon could not help. They offered to exchange the phone, which I am trying to avoid, since I have a lot of customized setting that I don't want to redo.


Here's what I have done with no success:

1. Got a new SIM card from Verizon.
2. Tried every combination possible of MEP2, MEPP2, with a SIM, without a SIM, with a new Verizon SIM, all without success. The window requesting the unlock code never came up.
3. Did a reset to factory setting and a total wipe out, and repeated the above.


Any ideas?

Thank you very much

Maurice

tsac 07-24-2011 10:24 AM

Re: Network Blocked - Invalid SIM Card problem
 
sounds like you entered the unlock codes too many times and now the phone is locked to the original carrier service.

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ


How do I unlock my BlackBerry? - BlackBerryFAQ

rambo47 07-24-2011 04:26 PM

Re: Network Blocked - Invalid SIM Card problem
 
There is no coming back from entering the wrong unlock code too many times.

Motorcycle Mama 07-24-2011 04:43 PM

Re: Network Blocked - Invalid SIM Card problem
 
If it's blocked because the unlock code was entered too many times, find a shop that offers DM3 unlocking. They will need to physically access the device via the USB port. You cannot do it yourself.


All times are GMT -5. The time now is 08:47 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.