Z10 died only red light flashing continuously remains
For the second time in the six months I've owned the Z10 the phone has died on me and all I get on the phone is the red light repeatedly flashing in bursts of four.
First time was when I was playing music and tonight I was just charging the damn thing. I've tried the usual taking out the battery, rebooting from direct power supply with the battery out. I cannot recover from backup as the pc does not recognise the phone. Last time it happened I had to send the phone away to the manufacturers which took three weeks and I'm loath to do it again if I can avoid it. Has anyone come up with a reliable fix for this? If it has to go back again I'm going out to buy something else as this is just not good enough, 2 major malfunctions in 6 months. :x :x |
Re: Z10 died only red light flashing continuously remains
I would suggest pulling out the battery and letting it sit for 5 or 10 minutes. Then, with BB Link running on your pc, connect the Z10 via USB, re-insert the battery, and see if it's recognized by your computer. If so you can attempt a backup and then a restore.
If that doesn't help it may be time for a visit to the store where you bought the Z10. Unfortunately when you exchange a unit for another you often get a refurbished device and not a new one. Too often you are inheriting somebody else's problem. |
Re: Z10 died only red light flashing continuously remains
The 10 OS is starting to show some issues and Blackberry simply states
"This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available." I hope they keep working on issues. |
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