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-   General 8100 Series Discussion - Pearl (http://www.blackberryforums.com/forumdisplay.php?f=71)
-   -   trackball is stuck (http://www.blackberryforums.com/showthread.php?t=99604)

pcdebb 10-11-2007 07:44 PM

trackball is stuck
 
Blackberry Pearl White, Tmobile

All of a sudden my trackball wont scroll to the right. I'm about to go into meltdown cause I cant scroll over to my calendar :cry: :cry: I'm gonna try and get a can of compressed air and blow the keys just in case something is stuck in it, but is there something else I can try? I've done a battery pull thinking the OS is screwing up again. It seems that since i've done the OS upgrade I've had alot of wierd little things go wrong with this phone.

John Clark 10-11-2007 07:48 PM

Put the device in standby by holding the mute button on top for 1 sec.

Then push and roll the ball in the direction it won't move. You should feel it free up.

pcdebb 10-11-2007 08:05 PM

wow! that worked like a charm! and here i was shopping for another phone. well, i kinda want a curve anyway but......thank you so much (y)

John Clark 10-11-2007 08:09 PM

Yup. Always works for me. It's RIM's preferred method for fixing trackball issues. usually it's just a small piece of dirt/sand/lint in just the right place.


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