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Search took 0.15 seconds. Search: Posts Made By: H.Nayl
Forum: BES Admin Corner 03-03-2009, 02:47 PM
Replies: 12
Views: 1,779
Posted By H.Nayl
Is the OL client in cached Exchange mode? I've...

Is the OL client in cached Exchange mode? I've had situations in the past where the local OST is agreeing with the server copy per se. After blowing away the local email profile and recreating a...
Forum: BES Admin Corner 02-12-2009, 03:37 PM
Replies: 12
Views: 1,911
Posted By H.Nayl
While PF's are supported im pretty sure they're...

While PF's are supported im pretty sure they're not included in 2k7 but only supported as a legacy item? Right? I think MS would like to forget about PFs altogether.
Forum: BES Admin Corner 02-10-2009, 11:19 AM
Replies: 5
Views: 10,369
Posted By H.Nayl
There are a number of things that can block...

There are a number of things that can block worker threads, but for the most part something is either bottle necking your disk IOPS, the RPC requests made on the datebase drive or the average RPC...
Forum: BES Admin Corner 01-14-2009, 01:24 PM
Replies: 2
Views: 630
Posted By H.Nayl
Oh wow sorry about that. I don't know how I...

Oh wow sorry about that. I don't know how I missed that! I browse this forum daily.
Forum: BES Admin Corner 01-14-2009, 01:18 PM
Replies: 2
Views: 630
Posted By H.Nayl
New PDF vulnerability?

View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17118)

You guys heard about this yet? Someone just pointed this out to me....KB was updated 2 days...
Forum: BES Admin Corner 01-13-2009, 04:22 PM
Replies: 9
Views: 1,287
Posted By H.Nayl
HAHA nice I got 6 out of 9 earlier today when I...

HAHA nice I got 6 out of 9 earlier today when I got the email. I just saw this and coming in was afraid of posting my score. Looks like im at the average :P
Forum: BES Admin Corner 01-07-2009, 02:30 PM
Replies: 7
Views: 13,650
Posted By H.Nayl
As for read/unread marks not synching I have...

As for read/unread marks not synching I have personally seen this to be an issue sometimes with OL clients in cached exchange mode. Sometimes a fresh local OST needs to be created then everything...
Forum: BES Admin Corner 01-07-2009, 02:25 PM
Replies: 20
Views: 2,747
Posted By H.Nayl
MS would rather forget public folders ever...

MS would rather forget public folders ever existed. Thats why it's now a legacy feature :P
Forum: BES Admin Corner 01-07-2009, 10:44 AM
Replies: 9
Views: 5,402
Posted By H.Nayl
If you're on 4.1.x and on full SQL the BES will...

If you're on 4.1.x and on full SQL the BES will assign mail agents to specific servers.

If you're looking to move users to static agents then use the BES manager to open an account, click on...
Forum: BES Admin Corner 01-06-2009, 11:01 AM
Replies: 4
Views: 2,653
Posted By H.Nayl
If you're on Exchange you may want to look at...

If you're on Exchange you may want to look at your Exchange server in regards to your disk IOPS and RPC requests/latency. They are usually the cause for hung worker threads.

Try running perfmon...
Forum: BES Admin Corner 12-11-2008, 10:33 AM
Replies: 12
Views: 2,149
Posted By H.Nayl
BES absolutely kicks the crap out of Exchange. ...

BES absolutely kicks the crap out of Exchange. Make sure your disk structure can handle the IOPS neccessary for your user load.....high IOPS read/writes to the disk will slow things down as will...
Forum: BES Admin Corner 12-04-2008, 02:25 PM
Replies: 46
Views: 16,394
Posted By H.Nayl
Anyone get these to stop? I'm seeing the same...

Anyone get these to stop? I'm seeing the same thing as well for bold only users.
Forum: BES Admin Corner 12-04-2008, 09:47 AM
Replies: 15
Views: 3,915
Posted By H.Nayl
I'm not 100% on this but I think the cap you're...

I'm not 100% on this but I think the cap you're not supposed to go over for Exch 2k3 is 2000 users per server. I saw disk based performance problems when my servers got past the 1200-1300 range. If...
Forum: BES Admin Corner 12-03-2008, 02:16 PM
Replies: 15
Views: 3,915
Posted By H.Nayl
Also, Exch 2003? or 2007? If you're at 2003...

Also, Exch 2003? or 2007?

If you're at 2003 you really shouldnt have that many mailboxes on one server. I had similar probs to you it looks like where we had 3 exch boxes running close to 2000...
Forum: BES Admin Corner 12-03-2008, 02:13 PM
Replies: 15
Views: 3,915
Posted By H.Nayl
To get good indications you should leave the...

To get good indications you should leave the counters up and running and either monitor perfmon or have it write to a log file that can be reviewed over a period of time.

Your other good indicator...
Forum: BES Admin Corner 12-03-2008, 09:15 AM
Replies: 15
Views: 3,915
Posted By H.Nayl
Take a look at your disk performance. Many times...

Take a look at your disk performance. Many times BES is bottlenecked by the reads/writes to your database disk being too high. Look down this board a bit and you'll see a thread regarding RPC calls...
Forum: BES Admin Corner 10-29-2008, 08:24 AM
Replies: 27
Views: 9,794
Posted By H.Nayl
Here's the link: ...

Here's the link:

https://www.blackberry.com/besc/dashboard/

I made a thread about this already with more details but no one paid any attention WAAAAAHHHH lol :P
Forum: BES Admin Corner 10-29-2008, 07:54 AM
Replies: 1
Views: 1,440
Posted By H.Nayl
BlackBerry Expert Support Center

I don't know if only TSupport named callers got this email or not, but I received one from RIM last night indicating this new service from them:

https://www.blackberry.com/besc/dashboard/

If...
Forum: BES Admin Corner 10-22-2008, 10:41 AM
Replies: 28
Views: 1,824
Posted By H.Nayl
lol yeah no fair, our comp was on notes since 97...

lol yeah no fair, our comp was on notes since 97 and we switched to exchange in 05. Otherwise i'd have a bunch of 1998 creation times :P
Forum: BES Admin Corner 10-16-2008, 03:06 PM
Replies: 2
Views: 6,725
Posted By H.Nayl
We had this happen to a number of our servers. ...

We had this happen to a number of our servers. We upped the quota via a reg key modification, but eventually you'll hit the limit. The overal resolution is to create a new mailstore and move all...
Forum: BES Admin Corner 08-26-2008, 02:00 PM
Replies: 15
Views: 5,495
Posted By H.Nayl
Disk I/O, Disk I/O, Disk I/O...I went through...

Disk I/O, Disk I/O, Disk I/O...I went through this same issue for months where we just didn't have enought IOPS per user for the BES to effectively receive mapi calls to and from our Exchange...
Forum: BES Admin Corner 08-18-2008, 10:26 AM
Replies: 6
Views: 3,689
Posted By H.Nayl
I know this doesn't answer your question but this...

I know this doesn't answer your question but this KB article might help for the future. It'll place items deleted by the delegate into the owner's deleted items folder:

Items that are deleted...
Forum: BES Admin Corner 08-12-2008, 08:49 AM
Replies: 8
Views: 3,771
Posted By H.Nayl
Or an Ironport Appliance, another appliance that...

Or an Ironport Appliance, another appliance that you will never have to look back from.

I've had them in place for about 4 years and they filter out about 98.3% of spam received on a daily...
Forum: BES Admin Corner 04-02-2008, 12:05 PM
Replies: 5
Views: 2,773
Posted By H.Nayl
Try disabling the wireless contact sync through...

Try disabling the wireless contact sync through the BB admin client, or disable it via the device immediately after the activation process starts. If the activation completes successfully, re-enable...
Forum: BES Admin Corner 03-25-2008, 11:51 AM
Replies: 8
Views: 11,027
Posted By H.Nayl
Understandable, i'm not a fan of the DM either. ...

Understandable, i'm not a fan of the DM either. Though I don't know of any other process aside from a security wipe that will clear a certain handheld database.....unless you're willing to manually...
Forum: BES Admin Corner 03-25-2008, 11:36 AM
Replies: 8
Views: 11,027
Posted By H.Nayl
Just a suggestion, but maybe disable the wireless...

Just a suggestion, but maybe disable the wireless contact sync option, then wipe out the BB's contacts via the desktop manager. After thats done, i'd back up the user's current OL contacts to PST...
Forum: BES Admin Corner 03-25-2008, 10:31 AM
Replies: 17
Views: 2,414
Posted By H.Nayl
RIM has had me wipe and reactivate a few devices...

RIM has had me wipe and reactivate a few devices that had the DST patches installed but were still having DST related (hour off appts) issues. After the re-activation things returned to normal. I...
Forum: BES Admin Corner 02-26-2008, 01:44 PM
Replies: 11
Views: 2,043
Posted By H.Nayl
Great, found it. Thanks Hdawg

Great, found it. Thanks Hdawg
Forum: BES Admin Corner 02-26-2008, 12:44 PM
Replies: 11
Views: 2,043
Posted By H.Nayl
SQL 2000 Version 8.00.2039

SQL 2000
Version 8.00.2039
Forum: BES Admin Corner 02-26-2008, 12:20 PM
Replies: 11
Views: 2,043
Posted By H.Nayl
Does anyone know where to assign this role within...

Does anyone know where to assign this role within the SQL manager? I've been right clicking all over the place but can't seem to be able to find where to set this role. Thanks everyone.
Forum: BES Admin Corner 11-07-2007, 05:06 PM
Replies: 5
Views: 1,805
Posted By H.Nayl
Sorry if I put out some mis-information. Last...

Sorry if I put out some mis-information. Last time I did a mailbox move RIM informed me of a service restart after running handheldclean....at the moment though, I can't remember which service they...
Forum: BES Admin Corner 11-07-2007, 04:36 PM
Replies: 5
Views: 1,805
Posted By H.Nayl
After you run handheldcleanup you'll need to...

After you run handheldcleanup you'll need to either restart the BES services or bounce the BES for it to pickup the change.
Forum: BES Admin Corner 10-29-2007, 01:03 PM
Replies: 26
Views: 2,407
Posted By H.Nayl
LOL those are indeed the key words in this...

LOL those are indeed the key words in this scenario....
Forum: BES Admin Corner 10-29-2007, 12:46 PM
Replies: 26
Views: 2,407
Posted By H.Nayl
Ok thx, just have one user claiming that the...

Ok thx, just have one user claiming that the patch was applied successfully but things are still off an hour......not sure why.
Forum: BES Admin Corner 10-29-2007, 12:41 PM
Replies: 26
Views: 2,407
Posted By H.Nayl
If a user was missed having the patch applied to...

If a user was missed having the patch applied to their handheld and their appts. are an hour off will applying the DST patch to the BB, at this point in time, correct the problem?
Forum: BES Admin Corner 10-02-2007, 02:17 PM
Replies: 11
Views: 3,505
Posted By H.Nayl
LOL we sound like we're in the same...

LOL we sound like we're in the same situation....I feel like i'm behind enemy lines working in NYC.

....but yeah would love to see them both in the alcs.
Forum: BES Admin Corner 10-02-2007, 01:11 PM
Replies: 11
Views: 3,505
Posted By H.Nayl
Thanks HDawg, I appreciate the answers :) Go...

Thanks HDawg, I appreciate the answers :)

Go Sox! (my location might say Jersey but I was born and raised in MA!)
Forum: BES Admin Corner 10-02-2007, 12:56 PM
Replies: 11
Views: 3,505
Posted By H.Nayl
Yeah more disks is really what I have a feeling I...

Yeah more disks is really what I have a feeling I need......

I've also been hearing that disk Iops in 2007 is still something to be concerned about. Are you saying the a monster 2007 box with...
Forum: BES Admin Corner 10-02-2007, 12:42 PM
Replies: 11
Views: 3,505
Posted By H.Nayl
Thanks for the response. Yeah, our users are...

Thanks for the response.

Yeah, our users are currently in cached mode and im sure if we weren't both BES and outlook users would be suffering alot more.

Another problem is our mailbox...
Forum: BES Admin Corner 10-02-2007, 11:41 AM
Replies: 11
Views: 3,505
Posted By H.Nayl
BES pounding Exchange

I understand the factors that affect timely deliever such as latency <35ms and suitable disk Iops, but lately we're seeing some latency more than usual during peak business hours. Sometimes we get...
Forum: BES Admin Corner 06-29-2007, 12:42 PM
Replies: 3
Views: 1,197
Posted By H.Nayl
I have the exact opposite happen to one of my...

I have the exact opposite happen to one of my users. They turn off calendar wireless sync in the morning from the handheld....hours later its back on......anyone know why this might be?
Forum: BES Admin Corner 04-17-2007, 08:37 PM
Replies: 149
Views: 29,944
Posted By H.Nayl
Has anyone got through to RIM to confirm any of...

Has anyone got through to RIM to confirm any of this?....i've been on hold for a while now...figuring i'm probably about 389,293 in the queue.
Forum: BES Admin Corner 06-27-2006, 09:16 AM
Replies: 1
Views: 1,491
Posted By H.Nayl
Try deleting the Desktop [SYNC] service book. ...

Try deleting the Desktop [SYNC] service book. Then resend the service books from the BES. Otherwise you can try a security wipe and re-activation of the handheld.
Forum: BES Admin Corner 06-08-2006, 02:02 PM
Replies: 5
Views: 1,694
Posted By H.Nayl
You MUST keep the BES server name the same....the...

You MUST keep the BES server name the same....the computer name can be different.
Forum: BES Admin Corner 06-08-2006, 09:40 AM
Replies: 3
Views: 1,117
Posted By H.Nayl
Im not sure what GW is like but in exchange a...

Im not sure what GW is like but in exchange a user's contacts are part of their mailfile. In order for contact info entered on the BB itself to come over to exchange, either wireless sync would need...
Forum: BES Admin Corner 06-08-2006, 09:35 AM
Replies: 5
Views: 1,694
Posted By H.Nayl
Did you allow the BES configuration to create a...

Did you allow the BES configuration to create a blank BESMgmt database on your new SQL box, then restore your current BESMgmt into the newly created database?

I just ask because we recently did a...
Forum: BES Admin Corner 06-07-2006, 04:32 PM
Replies: 14
Views: 2,314
Posted By H.Nayl
Another thing is when importing your SQL database...

Another thing is when importing your SQL database to the new server, let the BES server configuration create the BESMgmt database for you (essentially an empty BESMgmt DB) then restore your database...
Forum: BES Admin Corner 06-07-2006, 10:11 AM
Replies: 4
Views: 2,887
Posted By H.Nayl
Yes the CALs should be in the SQL database. Liek...

Yes the CALs should be in the SQL database. Liek crstek said, if you contact RIM or your reseller they should be able to provide you with the CAL key.
Forum: BES Admin Corner 06-06-2006, 04:28 PM
Replies: 5
Views: 1,694
Posted By H.Nayl
Try this, delete the database you moved to the...

Try this, delete the database you moved to the SQL server. Then in the BES server configuration screen change your SQL server name....this will create a blank (empty) BESMgmt database on the SQL...
Forum: BES Admin Corner 05-25-2006, 10:19 AM
Replies: 20
Views: 2,618
Posted By H.Nayl
My comp is approaching 1000...we're at 978. ...

My comp is approaching 1000...we're at 978. Initially we bought 2 500 CAL packs.
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