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Search took 0.02 seconds. Search: Posts Made By: r007r
Forum: BES Admin Corner 06-03-2010, 11:27 AM
Replies: 1
Views: 849
Posted By r007r
The 15 days only starts after you enable the...

The 15 days only starts after you enable the setting. Old logs will not be affected.
Forum: BES Admin Corner 06-03-2010, 11:25 AM
Replies: 12
Views: 3,074
Posted By r007r
If the device is wiped then it is not linked to...

If the device is wiped then it is not linked to your BES Server.

You can get a carrier to Blacklist the device. That way, if someone goes in to activate it on the same carrier then they will know...
Forum: BES Admin Corner 06-03-2010, 11:10 AM
Replies: 5
Views: 2,776
Posted By r007r
Nah, it does not matter. You can have 1...

Nah, it does not matter.

You can have 1 BESAdmin account servicing 20+ Exchange Servers.
You can have 1 BESAdmin account for EACH BES Server.
You can have 20+ Exchange Servers connecting to 1...
Forum: BES Admin Corner 06-03-2010, 11:01 AM
Replies: 8
Views: 3,128
Posted By r007r
You can activate it on the new BES if you do a...

You can activate it on the new BES if you do a Wired Activation. This will allow the IT Policy to be overwritten.

Otherwise, just wipe the thing.
Forum: BES Admin Corner 06-03-2010, 10:49 AM
Replies: 2
Views: 2,434
Posted By r007r
Set the EA Password manually and then let the...

Set the EA Password manually and then let the user know what it is.

The EA Email is not sent out Automatically. Are you doing the automatic generation and it is not working?
Forum: BES Admin Corner 06-03-2010, 10:40 AM
Replies: 3
Views: 4,793
Posted By r007r
The only thing that handheldclean.exe does is...

The only thing that handheldclean.exe does is update the ServerDN. It only needs to be ran when you move a user to a different Exchange Server. If you move the user to a different mailbox store on...
Forum: BES Admin Corner 06-03-2010, 10:32 AM
Replies: 4
Views: 1,271
Posted By r007r
----------------------------- That is not...

-----------------------------

That is not how it works. There are 3 x BlackBerry Infrastructures NA, EU and AP.

Each of the country codes is a subset of each one of the three. So it really...
Forum: BES Admin Corner 06-03-2010, 10:27 AM
Replies: 4
Views: 1,633
Posted By r007r
You can swap out a Temp SRP to a Production SRP...

You can swap out a Temp SRP to a Production SRP after you have migrated the users over.
Forum: BES Admin Corner 06-03-2010, 10:21 AM
Replies: 2
Views: 2,349
Posted By r007r
Why would you want to disable this for your...

Why would you want to disable this for your users? Suck it up and configure it correctly.

Configuring a Hosted BlackBerry services environment...
Forum: BES Admin Corner 06-03-2010, 10:17 AM
Replies: 2
Views: 2,607
Posted By r007r
You need the rights

Dude, It's in the installation guide that you require these rights. You need these permissions in order to update the master database with any new error codes, upgrade the schema of the BESMgmt...
Forum: General Legacy Device Discussion 11-24-2006, 05:25 PM
Replies: 5
Views: 3,483
Posted By r007r
I doubt it was the Force MDS that fixed the...

I doubt it was the Force MDS that fixed the issue. I have been having thsi issue with multiple versions of verichat since Feb or March. It caused me nothing but headaches so i looked in to it and...
Forum: General Legacy Device Discussion 10-01-2006, 08:09 PM
Replies: 5
Views: 1,669
Posted By r007r
Does not seem like there is an option to what...

Does not seem like there is an option to what your lookin for then. You can configure it in the Profiles. Just select the one that you have enabled. There is a setting for in holster and out of...
Forum: General Legacy Device Discussion 10-01-2006, 08:05 PM
Replies: 4
Views: 734
Posted By r007r
I did not read the entire questions... the...

I did not read the entire questions... the security wipe will get rid of all of your personal data and leave the applciations.
Forum: General Legacy Device Discussion 10-01-2006, 08:04 PM
Replies: 4
Views: 734
Posted By r007r
Go into Options --> Security Options --> General...

Go into Options --> Security Options --> General Settings and when you push in the trackwheel then you can select Wipe Handheld from the menu.

You can also use the Applciation Loader to delete...
Forum: BlackBerry Guides 10-01-2006, 08:02 PM
Replies: 4
Views: 3,126
Posted By r007r
no problem dude... glad i was able to answer...

no problem dude... glad i was able to answer your questions.
Forum: General BlackBerry Discussion 10-01-2006, 07:19 PM
Replies: 3
Views: 983
Posted By r007r
Check in your Message Options --> Email Settings...

Check in your Message Options --> Email Settings and you can set it in there to use or not to use the auto signature. You can also create your own auto signature in here. Hope this helps!!
Forum: BES Admin Corner 10-01-2006, 07:00 PM
Replies: 3
Views: 1,636
Posted By r007r
yes, i wish i had a pearl. have a good one...

yes, i wish i had a pearl. have a good one...
Forum: BES Admin Corner 10-01-2006, 06:57 PM
Replies: 1
Views: 801
Posted By r007r
It should perform all of the changes after it...

It should perform all of the changes after it rescans your mailbox. Is it no matter now long that you wait they will still not show up?
Forum: General BlackBerry Discussion 10-01-2006, 06:56 PM
Replies: 1
Views: 739
Posted By r007r
Yes it is. It is not recommended to install...

Yes it is.

It is not recommended to install on an Exchange Server, Small Business Server or Domain Controller. This is because of some performance issues, if a reboot is required then you have to...
Forum: General Legacy Device Discussion 10-01-2006, 06:05 PM
Replies: 1
Views: 1,064
Posted By r007r
Your probably using the BlackBerry Browser,...

Your probably using the BlackBerry Browser, Internet Browser and Wap Browser. You can configure them all to have different settings. They all show as different folders in the bookmarks. Push in...
Forum: BES Admin Corner 10-01-2006, 06:01 PM
Replies: 4
Views: 3,521
Posted By r007r
Check the Common Policy group dude. 1. Lock...

Check the Common Policy group dude.

1. Lock Owner Info
2. Set Owner Info
3. Set Owner Name

Hope this helps ;-)...
Forum: BES Admin Corner 10-01-2006, 05:58 PM
Replies: 1
Views: 954
Posted By r007r
The message "Clear Mailbox Information" would be...

The message "Clear Mailbox Information" would be the hidden folders that are in the users Exchange account that are related to the BlackBerry. The clear wireless backup is a wireless backup of the...
Forum: General 8100 Series Discussion - Pearl 10-01-2006, 05:56 PM
Replies: 1
Views: 1,231
Posted By r007r
1. Wireless Reconcile should be set to ON and...

1. Wireless Reconcile should be set to ON and Delete On should be set to Mailbox and Handheld. Double check these settings.

2. BES administrator could have changed something but that should be...
Forum: BES Admin Corner 10-01-2006, 05:53 PM
Replies: 3
Views: 1,636
Posted By r007r
Well, try setting up the web client for BIS. You...

Well, try setting up the web client for BIS. You can change the reply from address and also create a rule in outlook to forward any email you get in outlook to your internet email account.

The...
Forum: General Legacy Device Discussion 10-01-2006, 05:48 PM
Replies: 1
Views: 10,876
Posted By r007r
Which event id # 20265? There are multiple. An...

Which event id # 20265? There are multiple. An event id is pretty generic unless you actually provide the description.

1. What is the EXACT verison of BES?
2. What is the version of Exchange?...
Forum: BES Admin Corner 10-01-2006, 05:33 PM
Replies: 1
Views: 1,150
Posted By r007r
This is because the BlackBerry uses Unicode and...

This is because the BlackBerry uses Unicode and it is not formatted properly when in Plain Text. There is an incompatibility somewhere here. Would kinda need to diagram or have a detailed flow of...
Forum: BES Admin Corner 10-01-2006, 05:27 PM
Replies: 2
Views: 969
Posted By r007r
Just make sure you are looking at the correct...

Just make sure you are looking at the correct EntryID and that the 0x0000 is the same at the left. All the steps that happen for the same message will have that listed at the same. You can follow...
Forum: BES Admin Corner 10-01-2006, 05:14 PM
Replies: 6
Views: 5,481
Posted By r007r
Sounds like you are having a domain name...

Sounds like you are having a domain name resolution issue. I would check your bes logs and reference some of these documents. You might want to check which Global Catalog server that you are using...
Forum: BES Admin Corner 10-01-2006, 05:06 PM
Replies: 7
Views: 1,620
Posted By r007r
I would say that would be a complaint for...

I would say that would be a complaint for Microsoft. If the BlackBerry is getting email earlier then outlook then that would mean that BlackBerry works too well and is an efficient means of...
Forum: BES Admin Corner 10-01-2006, 04:59 PM
Replies: 2
Views: 1,143
Posted By r007r
Just replying to posts that have no replies today...

Just replying to posts that have no replies today cause I am bored. I noticed that some are not updating in the main section. Possible issue with the forum or is it that i am just replying to the...
Forum: BES Admin Corner 10-01-2006, 04:52 PM
Replies: 1
Views: 946
Posted By r007r
In the BlackBerry Manager --> Click on the Server...

In the BlackBerry Manager --> Click on the Server name --> Server Configuration tab --> Edit Properties --> Global Filters

You can configure it in there. Ensure that you have the latest Service...
Forum: BES Admin Corner 10-01-2006, 04:46 PM
Replies: 2
Views: 1,163
Posted By r007r
Did you check the handheld time after the...

Did you check the handheld time after the Enteprise Activation?
Forum: BES Admin Corner 10-01-2006, 04:31 PM
Replies: 3
Views: 2,760
Posted By r007r
You can do it from the BES, Desktop Manager,...

You can do it from the BES, Desktop Manager, Handheld, BIS. Good luck with your search. Hope this helps!!!

Using Desktop Manager
In Desktop Manager, double-click Redirector Settings.
In the...
Forum: BES Admin Corner 10-01-2006, 04:29 PM
Replies: 1
Views: 865
Posted By r007r
You can check in the Email Reconcilation options...

You can check in the Email Reconcilation options on the handheld and also check on the server. I included a document below that might help. They would need to set delete on to mailbox and handheld...
Forum: BES Admin Corner 10-01-2006, 04:26 PM
Replies: 1
Views: 927
Posted By r007r
There should not be an issue with installing it...

There should not be an issue with installing it on a file server at all.

There are recommendations of not installing it on an Exchange Server, Domain Controller and Small Business Server. This is...
Forum: BES Admin Corner 10-01-2006, 04:22 PM
Replies: 2
Views: 1,107
Posted By r007r
Ok, 1. If you move the users to a different...

Ok,

1. If you move the users to a different information store on the same server then you need to reboot the BES.

2. If you move the users to a different information store on a different server...
Forum: BES Admin Corner 10-01-2006, 04:18 PM
Replies: 6
Views: 1,906
Posted By r007r
You should be all set if you configure it in the...

You should be all set if you configure it in the Service Exclusivity It Policy to Allow Other Message Services = False....
Forum: BES Admin Corner 10-01-2006, 04:10 PM
Replies: 1
Views: 861
Posted By r007r
I think this is what you are looking for. It...

I think this is what you are looking for. It will show how to enable and the second will talk about restarting the server for it to actually enable. Hope this helps!!
...
Forum: BES Admin Corner 10-01-2006, 04:03 PM
Replies: 2
Views: 1,143
Posted By r007r
It looks like they do not have any BES...

It looks like they do not have any BES Provisioning active on their accounts. If you ever get stumped then T-Mobile can always conference you in with RIM to open a ticket and resolve the issue. Can...
Forum: BES Admin Corner 10-01-2006, 03:58 PM
Replies: 1
Views: 948
Posted By r007r
Install the latest version of BES Service Pack 5a...

Install the latest version of BES Service Pack 5a Hot Fix 4 to see if this resolves your issue. Then remove the account off of the BES, Wipe the device and then reactivate to see if that pulls in...
Forum: BES Admin Corner 10-01-2006, 03:55 PM
Replies: 5
Views: 7,901
Posted By r007r
What i usually do is reboot the BES and then...

What i usually do is reboot the BES and then check the logs in like an hour.

If you see the error "User not started" then these could be disabled or deleted users on the Exchagne Server.

NOTE:...
Forum: BES Admin Corner 10-01-2006, 03:46 PM
Replies: 1
Views: 1,137
Posted By r007r
You can import the GAL to an outlook subfolder...

You can import the GAL to an outlook subfolder and then import those to the BlackBerry. There are some docs below that might help.
...
Forum: BES Admin Corner 10-01-2006, 03:39 PM
Replies: 1
Views: 1,253
Posted By r007r
Go into the message list and then push in the...

Go into the message list and then push in the trackwheel and goto Options --> General Options --> Set Auto More to Yes.

If auto more is having a problem then check out this doc:...
Forum: BlackBerry Guides 10-01-2006, 03:31 PM
Replies: 4
Views: 5,653
Posted By r007r
blackberry.com/knowledgecenterpublic/livelink.exe/...

blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8021/7919/7921/8123/Support_-_Unable_to_complete_request_.html?nodeid=25612
Forum: BlackBerry Guides 10-01-2006, 03:25 PM
Replies: 2
Views: 7,315
Posted By r007r
There might or might not be a Desktop [CMIME]...

There might or might not be a Desktop [CMIME] service book. If there is then delete it and generate a new encryption key. If not then do an enterprise activation if you are on a BES. Did you get a...
Forum: BlackBerry Guides 10-01-2006, 03:23 PM
Replies: 17
Views: 16,337
Posted By r007r
blackberry.com/knowledgecenterpublic/livelink.exe/...

blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/7963/7965/1180408/1194666/Installation_Guide.pdf?nodeid=1198961
Forum: BlackBerry Guides 10-01-2006, 03:20 PM
Replies: 17
Views: 16,337
Posted By r007r
You do not need to install SQL. It may make it a...

You do not need to install SQL. It may make it a little easier though. Here are 3 things that i find that can affect an install on a SBS.

1. You can download msde 2000 a from microsoft and...
Forum: BlackBerry Guides 10-01-2006, 02:55 PM
Replies: 1
Views: 4,822
Posted By r007r
I just sent a read receipt request to my...

I just sent a read receipt request to my BlackBerry and when i read it it did not forward a resoponse. It does take sometimes 20 minutes to reconcile so i decided to run another test. I selected...
Forum: BlackBerry Guides 10-01-2006, 02:32 PM
Replies: 1
Views: 5,064
Posted By r007r
We would need a little more to work with but here...

We would need a little more to work with but here are some things that you can try. Usually it would be a permissions or mapi issue if you are not able to reconcile email. BES and Exchange work...
Forum: BlackBerry Guides 10-01-2006, 01:51 PM
Replies: 1
Views: 5,509
Posted By r007r
Looks like there are a few options. Some may be...

Looks like there are a few options. Some may be easier then others but that would depend if you are a developer, consumer or what bluetooth printer you have. Here are some links. I never read up...
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