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Search took 0.02 seconds. Search: Posts Made By: Flying Dutchman
Forum: BES Admin Corner 03-04-2010, 12:50 PM
Replies: 27
Views: 12,307
Posted By Flying Dutchman
I'm planning of migrating (side by side) to a BES...

I'm planning of migrating (side by side) to a BES 5.0.1 Domain on Domino 8.0.2fp4 running on Windows 2003 R2 SP2 64 bit or 2008 SP2. I'm currently running BES 4.1.6 on Domino 7.0.2. I would be very...
Forum: BES Admin Corner 06-20-2007, 01:17 PM
Replies: 10
Views: 5,667
Posted By Flying Dutchman
I would like to know if this works please. I...

I would like to know if this works please. I always thought that the encryption key for the Blackberry is partially based on the user's Email address. This would be pretty cool!
Forum: BES Admin Corner 06-20-2007, 01:14 PM
Replies: 2
Views: 2,130
Posted By Flying Dutchman
I have seen a similar error message before and...

I have seen a similar error message before and was able to resolve it by selecting a valid mail server from the pull down "server" list? Have you tried that?
Forum: BES Admin Corner 06-20-2007, 01:08 PM
Replies: 3
Views: 1,480
Posted By Flying Dutchman
On the blackberry open up the inbox options -...

On the blackberry open up the inbox options - Email reconciliation and ensure that Wireless reconcile is set to "on". If that doesn't work try to delete and undelete the "Desktop [CMIME]" service...
Forum: BES Admin Corner 06-20-2007, 01:04 PM
Replies: 3
Views: 1,016
Posted By Flying Dutchman
Try to open the user's address book replica on...

Try to open the user's address book replica on the server and then select File - Database - Design Synopsis. Check the general information checkbox (under "Choose DB info") and click ok. The way the...
Forum: BES Admin Corner 06-20-2007, 01:03 PM
Replies: 3
Views: 1,016
Posted By Flying Dutchman
Try to open the user's address book replica on...

Try to open the user's address book replica on the server and then select File - Database - Design Synopsis. Check the general information checkbox (under "Choose DB info") and click ok. The way the...
Forum: BES Admin Corner 06-20-2007, 12:57 PM
Replies: 4
Views: 1,227
Posted By Flying Dutchman
Check your server properties. Under the BESAlert,...

Check your server properties. Under the BESAlert, ensure that you have a valid SMTP server set. I have seen cases where the virusscanner on the box prevented me from using this feature as well...
Forum: BES Admin Corner 05-24-2007, 06:06 AM
Replies: 7
Views: 10,752
Posted By Flying Dutchman
I have seen something similar with Updated...

I have seen something similar with Updated calendar entries and also messages that are deleted and then restored from Lotus Notes show this behavior. Sorry, no solution, got the same story from RIM.
Forum: BES Admin Corner 05-24-2007, 06:02 AM
Replies: 4
Views: 2,342
Posted By Flying Dutchman
See KB11860 -> BlackBerry Search Results...

See KB11860 -> BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11860&sliceId=SAL_Public&dialogID=13015574&stateId=0%200%2013013520)
Forum: BES Admin Corner 05-24-2007, 05:54 AM
Replies: 17
Views: 3,266
Posted By Flying Dutchman
Give them (Panacya) a call I would say. I'm sure...

Give them (Panacya) a call I would say. I'm sure they are delighted to assist you in your comparison. They work a lot with goto meeting and can demo the product without the need to visit your office.
Forum: BES Admin Corner 05-24-2007, 05:48 AM
Replies: 4
Views: 1,545
Posted By Flying Dutchman
There's an issue with the 8100 & 8800 models in...

There's an issue with the 8100 & 8800 models in combination with Domino. Whenever template changes are made on these devices users might not be able to delete messages any longer. Those new incoming...
Forum: BES Admin Corner 05-22-2007, 09:49 AM
Replies: 17
Views: 3,266
Posted By Flying Dutchman
We used Needtext (Before aquired by RIM) and...

We used Needtext (Before aquired by RIM) and Boxtone. Like Boxtone much better then Needtext as it gathers information on all levels (log files, SQL DB, SNMP) but it doesn't offer a device client.
Forum: BES Admin Corner 05-22-2007, 09:45 AM
Replies: 7
Views: 1,479
Posted By Flying Dutchman
I have seen the same problem here and was...

I have seen the same problem here and was promised that this will be fixed as part of service pack 7 for BES 4.0 (to be released early June). Look for SDR115936. Not sure if this will apply to 4.1...
Forum: BES Admin Corner 05-21-2007, 09:44 AM
Replies: 3
Views: 1,563
Posted By Flying Dutchman
I have seen this issue after re-installing the...

I have seen this issue after re-installing the Blackberry manager on my machine. Here are my notes on how to properly cleanup the old stuff:

Remove instructions

-Remove c:\program...
Forum: BES Admin Corner 05-21-2007, 09:37 AM
Replies: 11
Views: 2,415
Posted By Flying Dutchman
For those who put a replica copy of the address...

For those who put a replica copy of the address book on the server and have trouble finding the correct format..I have a tip to ensure that you fill in the correct info in the Address fields. Open...
Forum: BES Admin Corner 05-21-2007, 09:29 AM
Replies: 9
Views: 1,386
Posted By Flying Dutchman
Have you thought about the option to install the...

Have you thought about the option to install the handheld manager on the user's PC? When you hookup the Blackberry during activation then it will continue to send those pre-pop messages over the...
Forum: BES Admin Corner 05-18-2007, 12:53 PM
Replies: 19
Views: 6,411
Posted By Flying Dutchman
You might want to look into solutions like...

You might want to look into solutions like double-take or Neverfail. They do just what you are asking for in this thread.
Forum: BES Admin Corner 05-18-2007, 12:43 PM
Replies: 2
Views: 635
Posted By Flying Dutchman
BES 4.0 to 4.1 upgrade on Domino 6.5.x or 7?

Does anybody have experience with upgrading a BES environment from 4.0 to 4.1 while running on Domino 6.5.x? I would love to hear from you because some Lotus folks have recommended to upgrade to...
Forum: BES Admin Corner 05-17-2007, 01:29 PM
Replies: 13
Views: 3,933
Posted By Flying Dutchman
B52 is right. No matter what you have the...

B52 is right. No matter what you have the Blackberry preferences set to (delete on handheld only or "handheld and mailbox") and changes made in your corporate Email account will be pushed to the...
Forum: BES Admin Corner 05-17-2007, 01:18 PM
Replies: 15
Views: 4,112
Posted By Flying Dutchman
I'm fairly sure that you need to put the latest...

I'm fairly sure that you need to put the latest device.xml file on your BES server for wireless apps pushing to work. The files is stored in c:\program files\common files\research in...
Forum: BES Admin Corner 05-10-2007, 06:31 AM
Replies: 7
Views: 1,954
Posted By Flying Dutchman
You haven't given enough info but this might be...

You haven't given enough info but this might be something to look at: Template changes may break the capability to delete messages on 8100 and 8800 models. See KB11860 for more info.
Forum: BES Admin Corner 05-10-2007, 06:23 AM
Replies: 2
Views: 746
Posted By Flying Dutchman
Look into SQL clustering. Your SQL Admin can...

Look into SQL clustering. Your SQL Admin can perform his/her updates without any downtime for your Blackberry environment.
Forum: BES Admin Corner 05-10-2007, 06:20 AM
Replies: 2
Views: 2,641
Posted By Flying Dutchman
Check the following fields in your BESMgmt...

Check the following fields in your BESMgmt database:

Table xxx8220;ServerConfigxxx8221;, change field "ServiceName" to the correct Domino server name. "CN=server/O=domain". Check field "MachineName" "Server...
Forum: General BlackBerry Discussion 05-10-2007, 05:49 AM
Replies: 17
Views: 1,472
Posted By Flying Dutchman
I think that you need a BIS to get any kind of...

I think that you need a BIS to get any kind of data access. That will give you web browsing (data) plus access to your GMail accounts or AOL or whatever you are using. BES is for corporations...
Forum: BES Admin Corner 05-07-2007, 09:26 AM
Replies: 1
Views: 662
Posted By Flying Dutchman
Why do you need to connect by USB if everything...

Why do you need to connect by USB if everything works wireless? Anyhow, you need to make sure that you install the proper Blackberry Desktop Manager on your machine. While you do that there's a...
Forum: BES Admin Corner 05-07-2007, 09:21 AM
Replies: 7
Views: 5,443
Posted By Flying Dutchman
Open up the Blackberry manager. Select the server...

Open up the Blackberry manager. Select the server in the left pane. Select the tab called "Server Configuration" in the right pane. Expand the section "Service Control and Customization" and select...
Forum: BES Admin Corner 05-07-2007, 09:17 AM
Replies: 2
Views: 2,271
Posted By Flying Dutchman
Looks like you have an reconciliation issue. ...

Looks like you have an reconciliation issue. Have you tried deleting and undeleting the Desktop [CMIME] service book?
Forum: BES Admin Corner 05-02-2007, 01:05 PM
Replies: 3
Views: 3,040
Posted By Flying Dutchman
The 8100 should have no problem working with the...

The 8100 should have no problem working with the 4.2.x desktop manager but the 8800 requires the 4.2.1.8 version or higher as this one contains new USB drivers needed for the device to communicate...
Forum: General Legacy Device Discussion 05-02-2007, 10:12 AM
Replies: 102
Views: 15,934
Posted By Flying Dutchman
I have a question regarding the GPS...

I have a question regarding the GPS functionality. Is this going to be true GPS (connecting to satelites) or is this some kind of positioning system based on tower tracing? Who knows?
Forum: BES Admin Corner 05-02-2007, 09:42 AM
Replies: 6
Views: 3,764
Posted By Flying Dutchman
I have seen similar issues with corrupt data...

I have seen similar issues with corrupt data stores on Blackberries. Backing up those messages and then restoring them back to the device fixed it for me. Well, it didn't fix all my problems but I...
Forum: BES Admin Corner 05-02-2007, 08:16 AM
Replies: 10
Views: 1,520
Posted By Flying Dutchman
If the user made a backup then he/she could...

If the user made a backup then he/she could restore it to the device and view that information but the encryption key is not part of that. This means that the user would not be able to restore data...
Forum: BES Admin Corner 05-02-2007, 08:06 AM
Replies: 7
Views: 16,734
Posted By Flying Dutchman
Sounds like the local carrier did not apply the...

Sounds like the local carrier did not apply the correct Data plan. Have her try to use a yahoo account or something as her Email address and then see if an activation message arrives.. If not then...
Forum: BES Admin Corner 03-26-2007, 01:15 PM
Replies: 9
Views: 1,639
Posted By Flying Dutchman
You can force an always pre-population with a...

You can force an always pre-population with a registry hack. Only problem is that prepop will only feed the inbox and sent fiolder and none of the personal folders.
Forum: BES Admin Corner 03-26-2007, 01:02 PM
Replies: 6
Views: 1,247
Posted By Flying Dutchman
I would not consider it for production but 4.0.6...

I would not consider it for production but 4.0.6 is running just fine on my VMWare server.
Forum: BES Admin Corner 03-21-2007, 09:51 AM
Replies: 5
Views: 1,176
Posted By Flying Dutchman
Try this.. Wipe the device see if the Enterprise...

Try this.. Wipe the device see if the Enterprise Activation icon comes back on the device (after you turn on the wireless radio). I have seen cases where the provisioning service book is on the...
Forum: BES Admin Corner 03-14-2007, 12:11 PM
Replies: 1
Views: 701
Posted By Flying Dutchman
Perhaps those devices are low on freespace after...

Perhaps those devices are low on freespace after applying the patch?
Forum: BES Admin Corner 03-07-2007, 09:32 AM
Replies: 36
Views: 4,615
Posted By Flying Dutchman
I like to put a warning out here for clearing the...

I like to put a warning out here for clearing the PIM sync Data from the handheld manager. By doing this some users found that their filters disappeared. Anyone else seen this?
Forum: BES Admin Corner 08-28-2006, 12:58 PM
Replies: 4
Views: 2,440
Posted By Flying Dutchman
If you do a knife-edge cutover you need to be...

If you do a knife-edge cutover you need to be aware of the following fields which might be changed:

If domino name changes:
Table / Field
ServerConfig / MachineName
ServerConfig / ServiceName...
Forum: BES Admin Corner 08-25-2006, 08:41 AM
Replies: 0
Views: 798
Posted By Flying Dutchman
Unhappy 4.1 question, messages in SQL DB?

During one of RIM's webcasts the speaker mentioned that on BES 4.1 the actually Email messages are stored as part of the SQL database. If that's true then is it correct to assume that those messages...
Forum: BES Admin Corner 08-24-2006, 06:47 AM
Replies: 4
Views: 2,277
Posted By Flying Dutchman
Emergency call feature.

"Sometimes" my users (while on the road) manage to forget their Blackberry passwords and more then once I cannot send them the OTA password due to the wireless radio turned off. The trick to get the...
Forum: BES Admin Corner 08-21-2006, 12:08 PM
Replies: 2
Views: 1,030
Posted By Flying Dutchman
Diskeeper on BES?

Anybody have experience with running diskeeper on a W3K BES (for Domino)? I had good experience with using this product on a Domino w2k mailserver. If not what do you use for defragmentation (if...
Forum: BES Admin Corner 08-18-2006, 09:53 AM
Replies: 11
Views: 1,321
Posted By Flying Dutchman
BTW, activations don't appear to be working very...

BTW, activations don't appear to be working very well either.. Half the time it hangs on "Waiting for servcies". Anybody else see that too?
Forum: BES Admin Corner 08-18-2006, 09:50 AM
Replies: 11
Views: 1,321
Posted By Flying Dutchman
I'm seeing the same problems with Cingular for...

I'm seeing the same problems with Cingular for users spread over different servers. What the heck is going on?
Forum: BES Admin Corner 08-18-2006, 07:38 AM
Replies: 6
Views: 1,302
Posted By Flying Dutchman
If you are really desperate then you could get...

If you are really desperate then you could get your own personal voice + unlimited data plan with the same provider as your company uses and then flip-flop SIM cards. That way you would be able to...
Forum: BES Admin Corner 08-15-2006, 06:34 AM
Replies: 9
Views: 1,900
Posted By Flying Dutchman
I have seen issues with corrupt service books who...

I have seen issues with corrupt service books who even I manually deleted them, they were still not gone.. Try this:

-1- Create a backup
-2- Remove the service books from the backup file...
Forum: RIM Software 08-02-2006, 09:03 AM
Replies: 3
Views: 1,068
Posted By Flying Dutchman
If it's used for data only consider getting them...

If it's used for data only consider getting them a T-mobile or Cingular with the unlimited data roaming.. Much cheaper!
Forum: RIM Software 08-02-2006, 08:54 AM
Replies: 3
Views: 1,715
Posted By Flying Dutchman
We have seen similar issues with various 8700...

We have seen similar issues with various 8700 models. Called RIM and they recommended that we wipe the handheld prior to activation which has worked.
Forum: BES Admin Corner 06-30-2006, 05:45 AM
Replies: 3
Views: 932
Posted By Flying Dutchman
Question How many users can you put a 4.0 BES running on Domino?

How many users have you been able to put on a BES when running on Domino. I'm running Domino 6.5.4 and BES 4.0 (W3K, dual 2.8 Ghz, 4Gb RAM) and the limit seems to be somewhere around 700 users. ...
Forum: BES Admin Corner 06-30-2006, 05:41 AM
Replies: 8
Views: 1,593
Posted By Flying Dutchman
If you are going to put local BES servers at each...

If you are going to put local BES servers at each location you must give them a local DB (MSDE or SQL). BES servers communicate a lot with the database and will not like the latency of the network....
Forum: BES Admin Corner 06-30-2006, 05:30 AM
Replies: 5
Views: 1,141
Posted By Flying Dutchman
I'm running my BES servers all from one...

I'm running my BES servers all from one DataCenter in North America for users in Asia as well in Europe. Especially in Asia (approx. 120 users) we are dealing with some slow VPN connections....
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