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Forum: General 9500 Series Discussion - Storm

03-13-2009, 06:53 AM

Replies: 0

No audible ring sound

Views: 845

Posted By Phillykins

No audible ring sound

Two of our users with Storms have had the same issue recently. Both Storms are on Vodafone, and it seems that the new firmware they ship with has an issue where by sometimes when a call comes in it...

Forum: General 9000 Series Discussion - Bold

01-08-2009, 04:54 AM

Replies: 226

OS: 9000 4.6.0.365/4.6.0.216 (Multilanguage)

Views: 66,305

Posted By Phillykins

Do you mean when the "system goes to install" the...

Do you mean when the "system goes to install" the main Desktop Manager application onto your computer, or the new firmware onto the device?

Are you running XP?

Forum: General 9000 Series Discussion - Bold

12-15-2008, 08:43 AM

Replies: 3

Dial screen font size

Views: 2,300

Posted By Phillykins

Thanks, I think that would be a good addition to...

Thanks, I think that would be a good addition to future firmware. It was pointed out by one of my users.

Forum: General 9000 Series Discussion - Bold

12-15-2008, 07:12 AM

Replies: 3

Dial screen font size

Views: 2,300

Posted By Phillykins

Dial screen font size

Hello,

Does anyone know if it is possible to increase the size of the font on the dialing screen so the numbers appear larger?

It seems increasing the font size in the Screen/Display settings...

Forum: BES Admin Corner

11-26-2008, 11:55 AM

Replies: 0

BES SQL Database Documentation

Views: 724

Posted By Phillykins

BES SQL Database Documentation

Does anyone know if the tables in the BES SQL database are documented anywhere, or even if there is any documentation (developer or otherwise) for the database?

Forum: General 9000 Series Discussion - Bold

11-08-2008, 02:17 PM

Replies: 2

Bold Contact Settings

Views: 2,825

Posted By Phillykins

Did some research and came up with the following...

Did some research and came up with the following which might be useful for others if they are asking the same question as me. I added this to some documentation I am writing:

Forum: General 9000 Series Discussion - Bold

11-07-2008, 05:27 AM

Replies: 2

Bold Contact Settings

Views: 2,825

Posted By Phillykins

Bold Contact Settings

Does anyone know why if you go to Contacts - Options, it has General Options, then a section called 'Contact Lists'? What is the point in this section - does it allow you to have more than one list...

Forum: BES Admin Corner

09-30-2008, 05:48 AM

Replies: 0

"Reverse push" mail from Blackberry to Notes

Views: 932

Posted By Phillykins

"Reverse push" mail from Blackberry to Notes

If a user deletes some mail on their Notes account, is it possible to recover it from the Blackberry? I wondered if setting handheld wins would have any effect?

Forum: BES Admin Corner

09-06-2008, 04:37 PM

Replies: 4

Problem with Internet Access

Views: 1,228

Posted By Phillykins

Thought I'd update this in case anyone else has a...

Thought I'd update this in case anyone else has a similar problem. The issue has npw been resolve. Unfortunately we're not sure what the problem was but I have a strongly suspect it the fault lay...

Forum: BES Admin Corner

08-19-2008, 09:08 AM

Replies: 4

Problem with Internet Access

Views: 1,228

Posted By Phillykins

Apparently Vodafone are having an issue at the...

Apparently Vodafone are having an issue at the moment. Vodafone Live is not avaliable for some users. There is no pattern, it is random. They are investigating.

Forum: BES Admin Corner

08-19-2008, 08:39 AM

Replies: 4

Problem with Internet Access

Views: 1,228

Posted By Phillykins

Mogsy, thanks for your suggestion. I will give...

Mogsy, thanks for your suggestion. I will give this a try and see what happens.

Forum: BES Admin Corner

08-18-2008, 04:33 AM

Replies: 4

Problem with Internet Access

Views: 1,228

Posted By Phillykins

Problem with Internet Access

Hi all,

I have a user who is encountering problems when trying to access the internet from her device. She is on our BES and can receive email fine along with text messages and phone calls. She...

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