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Search took 0.04 seconds. Search: Posts Made By: besadmin23
Forum: BES Admin Corner 08-17-2012, 07:23 AM
Replies: 3
Views: 1,733
Posted By besadmin23
Re: Mobile Fusion times out often.

When you say two BES servers, do you mean two BES domains? As in two db's and two BAS consoles? When you get logged in do you see both of them in the MDM drop down menu in the top right corner?
Forum: BES Admin Corner 04-06-2011, 08:52 PM
Replies: 5
Views: 2,362
Posted By besadmin23
Re: Installing Remote Administration Service

Pretty sure I read the 5.0.2 update installer will allow you to run on another machine. As long as you specify your db that is already at that version it should work then you won't need to go...
Forum: General 9800 Series Discussion - Torch 08-12-2010, 08:48 PM
Replies: 3
Views: 2,966
Posted By besadmin23
really shouldn't have restored over the torch. I...

really shouldn't have restored over the torch. I guess you may not have known that the majority of your data gets wirelessly restored when you're active on a BES. One of the many benefits of a BES....
Forum: BES Admin Corner 07-21-2010, 08:04 AM
Replies: 7
Views: 1,779
Posted By besadmin23
I've done this many times over the years and it...

I've done this many times over the years and it always gets the funniest reaction. While not specifically BB related, I'm sure you guys have all used remote control tools to remote in and fix a...
Forum: BES Admin Corner 05-26-2010, 10:01 AM
Replies: 8
Views: 2,773
Posted By besadmin23
more details... using IE? What Version? Try...

more details... using IE? What Version? Try with IE7. Just one BES? All on one virtual machine? DB on the VM? How many users? Is the RAM mentioned for the physical machine or is that what you...
Forum: BES Admin Corner 05-19-2010, 09:48 PM
Replies: 3
Views: 2,842
Posted By besadmin23
it should yes. I can get it in Canada when I am...

it should yes. I can get it in Canada when I am there on business. This proves it as Pandora isn't allowed in CA. It's effectively proxy'ing through the US BES to stream my beloved Pandora!!!
Forum: BES Admin Corner 05-14-2010, 01:05 AM
Replies: 2
Views: 883
Posted By besadmin23
Not unless you got a second SRP and key. With...

Not unless you got a second SRP and key. With one, you can only do a cutover. Move all users at once. Apply SRP to 5.0 BES then move users.
Forum: BES Admin Corner 05-14-2010, 01:04 AM
Replies: 4
Views: 1,785
Posted By besadmin23
For sure, you can use the SAME Besadmin account. ...

For sure, you can use the SAME Besadmin account. No need to create another one.
Forum: BES Admin Corner 05-14-2010, 01:03 AM
Replies: 4
Views: 1,837
Posted By besadmin23
So you're trying to remove all the components...

So you're trying to remove all the components associated with that server then? Have you tried any of the other associated components first?
Forum: BES Admin Corner 05-13-2010, 06:42 PM
Replies: 3
Views: 1,953
Posted By besadmin23
sounds like you may have to get the syntax right...

sounds like you may have to get the syntax right in the installation to reference the instance name correctly??
Forum: BES Admin Corner 05-13-2010, 06:36 PM
Replies: 2
Views: 1,284
Posted By besadmin23
Dont think you will be able to get the SNE user...

Dont think you will be able to get the SNE user logged into WebDesktop manager with SNE creds.

You would have to add BAS authentication to each user individually. Resource Kit may help you do...
Forum: BES Admin Corner 05-13-2010, 06:32 PM
Replies: 6
Views: 2,320
Posted By besadmin23
umm, go to add/remove software control panel to...

umm, go to add/remove software control panel to uninstall software... not 'search'.

If you manually installed SQL Express, it may be that you installed with an Instance or as default... You may...
Forum: BES Admin Corner 05-13-2010, 06:23 PM
Replies: 4
Views: 3,292
Posted By besadmin23
Agree with all, network. Is your Exchange server...

Agree with all, network. Is your Exchange server in the same location or across a WAN link? If wan, somethings jacked there...
Forum: BES Admin Corner 05-13-2010, 06:20 PM
Replies: 4
Views: 1,837
Posted By besadmin23
When you say "The controller service has been...

When you say "The controller service has been uninstalled..." what do you mean? You can't uninstall just the service. Do you mean you uninstalled the entire BES on the machine in question?

Can...
Forum: BES Admin Corner 05-13-2010, 06:16 PM
Replies: 9
Views: 2,310
Posted By besadmin23
Liamt, you should give this another chance. It...

Liamt, you should give this another chance. It appears your thread was originated in a different forum and wasn't moved here till today. While installation can be frustrating at times, it's really...
Forum: BES Admin Corner 05-13-2010, 05:58 PM
Replies: 3
Views: 5,294
Posted By besadmin23
plug the device in AFTER you have logged into the...

plug the device in AFTER you have logged into the BB Admin console. Make sure to use IE 7 or 8 in compatibility mode. Ensure that the active x component gets installed. This will allow you to...
Forum: BES Admin Corner 05-13-2010, 05:51 PM
Replies: 3
Views: 1,885
Posted By besadmin23
Opinion: That's WAY overkill for 150 users. :-)...

Opinion: That's WAY overkill for 150 users. :-) At least the SQL mirroring with a witness is imo.

Is your VM environment on one physical box or multiple with shared storage? I'm guessing...
Forum: BES Admin Corner 05-13-2010, 05:41 PM
Replies: 3
Views: 1,665
Posted By besadmin23
Just a suggestion to be a bit more verbose... I...

Just a suggestion to be a bit more verbose... I assume you mean the "BB administration Service - Application Server" service? Not sure what that one service would be crashing independant of the...
Forum: BES Admin Corner 05-13-2010, 05:32 PM
Replies: 1
Views: 1,150
Posted By besadmin23
bad install I would imagine. Can't believe they...

bad install I would imagine. Can't believe they are related but... since it stopped, I can't argue. Unless you had like a hard drive or usb key plugged in that you removed when you did the...
Forum: BES Admin Corner 04-17-2010, 07:52 AM
Replies: 3
Views: 1,398
Posted By besadmin23
you must you the account that you were logged in...

you must you the account that you were logged in with while installing. Also, was this account the account that you created specifically for blackberry administration. Usually people name it...
Forum: BES Admin Corner 04-15-2010, 08:02 PM
Replies: 3
Views: 785
Posted By besadmin23
1. you set the owner information yourself in...

1. you set the owner information yourself in options -- owner. Unless they override it.
2. you will probably loose it. If they delete your account from BES and re-add you (unlikely, but you should...
Forum: BES Admin Corner 04-15-2010, 07:13 PM
Replies: 11
Views: 1,828
Posted By besadmin23
x14 is right except you didn't say if you have...

x14 is right except you didn't say if you have BAS installed on bes1, bes2 or both. BAS has to be upgraded to sp1 before it will run so if you have it installed on both machines, you can follow your...
Forum: BES Admin Corner 04-15-2010, 06:48 PM
Replies: 2
Views: 971
Posted By besadmin23
because you did an inplace upgrade, the users are...

because you did an inplace upgrade, the users are still active on the bes. You shouldn't have had to wipe and start over (not clear from your message why you thought you had to do that.) Since the...
Forum: BES Admin Corner 04-15-2010, 06:42 PM
Replies: 2
Views: 1,606
Posted By besadmin23
uninstall from add remove programs... probably...

uninstall from add remove programs... probably reboot... then start over. No biggy. :-)
Forum: BES Admin Corner 04-09-2010, 11:25 PM
Replies: 2
Views: 1,127
Posted By besadmin23
The way you describe is the correct way. The DB...

The way you describe is the correct way. The DB can be upgraded during the upgrade of the passive BES while the active BES is running. This is the way RIM designed it.
Forum: BES Admin Corner 04-09-2010, 11:22 PM
Replies: 1
Views: 1,121
Posted By besadmin23
1. good question. I think it may but I wouldn't...

1. good question. I think it may but I wouldn't recommend it.
2. For sure, you can opperate in both BES servers in the same Exchange domain simultaneously and use the same service account. No...
Forum: BES Admin Corner 04-08-2010, 02:45 PM
Replies: 7
Views: 1,017
Posted By besadmin23
Look at the sent items today and compare against...

Look at the sent items today and compare against the number tomorrow. Additionally, I have many many users that use it primarily as an email reader and they act of emails via telephone or other. ...
Forum: BES Admin Corner 04-02-2010, 07:43 PM
Replies: 12
Views: 2,575
Posted By besadmin23
knotty, have you been able to get transporter to...

knotty, have you been able to get transporter to migrate a user to BES Express?? I didn't think it would work??
Forum: BES Admin Corner 03-18-2010, 12:25 AM
Replies: 3
Views: 1,080
Posted By besadmin23
Need a little more detail. Was your DB on that...

Need a little more detail. Was your DB on that hard drive as well? If the DB was remote, you are totally fine. Just rebuild the machine the BES was on, reinstall the BES and point to the DB. You...
Forum: BES Admin Corner 03-18-2010, 12:18 AM
Replies: 13
Views: 3,510
Posted By besadmin23
Folks, a couple things here. Not sure what your...

Folks, a couple things here. Not sure what your service provider actually said to you about a free upgrade... Couple of things wrong there. The service provider isn't giving the BES Express away,...
Forum: BES Admin Corner 03-14-2010, 10:27 PM
Replies: 5
Views: 2,656
Posted By besadmin23
Not really sure what you mean. The web interface...

Not really sure what you mean. The web interface for BES admin?? Do you mean when you try and log into the management console? This is commonly refered to as BAS (BlackBerry Administration...
Forum: BES Admin Corner 03-11-2010, 10:47 PM
Replies: 1
Views: 1,456
Posted By besadmin23
4.0 should be fine. it's virtualization, not...

4.0 should be fine. it's virtualization, not rocket science. ;-) I would go for it.
Forum: BES Admin Corner 03-11-2010, 10:46 PM
Replies: 10
Views: 17,826
Posted By besadmin23
install MUST be done while logged in as besadmin....

install MUST be done while logged in as besadmin. besadmin can't be domain admin. watch the install vids and read docs for how to config besadmin account.
Forum: BES Admin Corner 03-11-2010, 10:40 PM
Replies: 7
Views: 3,666
Posted By besadmin23
Isn't the man at the top always an id10t?? I ask...

Isn't the man at the top always an id10t?? I ask you...
Forum: BES Admin Corner 03-11-2010, 10:36 PM
Replies: 11
Views: 1,658
Posted By besadmin23
Do these users have Desktop manager installed for...

Do these users have Desktop manager installed for Exchange or Notes?? Problems if installed for notes still...

Also, the devices can't and won't activate automatically through the desktop...
Forum: BES Admin Corner 03-06-2010, 12:25 AM
Replies: 13
Views: 12,962
Posted By besadmin23
Also, check the tutorial vids in the top left...

Also, check the tutorial vids in the top left corner.
BlackBerry - BlackBerry Enterprise Server Express Support (http://na.blackberry.com/eng/support/software/express.jsp)
Forum: BES Admin Corner 03-05-2010, 10:32 PM
Replies: 15
Views: 6,602
Posted By besadmin23
did you install Express while logged in as the...

did you install Express while logged in as the BESADMIN account?
Forum: BES Admin Corner 03-05-2010, 10:25 PM
Replies: 13
Views: 12,962
Posted By besadmin23
can you explain "not able to go to the websites"?...

can you explain "not able to go to the websites"? That could mean 100 different things. ok, maybe like 7 or 8 different things.
Forum: BES Admin Corner 03-02-2010, 08:12 PM
Replies: 20
Views: 20,214
Posted By besadmin23
Enterprise activation is exposed with a BES data...

Enterprise activation is exposed with a BES data plan true and while it is a bit of a pain, you certainly can use Web desktop rather easily to activate or switch devices. Also, once the initial...
Forum: BES Admin Corner 03-02-2010, 09:00 AM
Replies: 4
Views: 3,113
Posted By besadmin23
How'd you get to this point? What upgrade path? ...

How'd you get to this point? What upgrade path? Number of machines? Generally you go to the component view page under BB Solution topology - BB Domain - Components. From here, remove the...
Forum: BES Admin Corner 02-03-2010, 11:47 PM
Replies: 2
Views: 1,063
Posted By besadmin23
you can't reply to a main sent to outlook and...

you can't reply to a main sent to outlook and delivered to your device from your yahoo account. It't a security thang!!
Forum: BES Admin Corner 02-03-2010, 07:12 PM
Replies: 2
Views: 907
Posted By besadmin23
I'm not really following what you are saying the...

I'm not really following what you are saying the problem is. You said "The problem is that the device does not shows all of my subfolders but doesnxxx8217;t show any of the emails in each of the folders." ...
Forum: BES Admin Corner 02-02-2010, 08:02 AM
Replies: 3
Views: 1,190
Posted By besadmin23
It definitely does not need enterprise admin...

It definitely does not need enterprise admin rights.
Forum: BES Admin Corner 01-29-2010, 09:22 AM
Replies: 16
Views: 5,491
Posted By besadmin23
4.1.6 BES will run. RIM supports mixed mode even...

4.1.6 BES will run. RIM supports mixed mode even in this scenario for sure. But you will only be able to manage the 4.1.6 BES via the BAS interface. The BBManager will not run against the upgraded...
Forum: BES Admin Corner 01-26-2010, 07:13 PM
Replies: 2
Views: 2,204
Posted By besadmin23
That is a 5.0 device OS option.

That is a 5.0 device OS option.
Forum: BES Admin Corner 01-26-2010, 07:10 PM
Replies: 6
Views: 881
Posted By besadmin23
are you saying the user has mail older than DEC....

are you saying the user has mail older than DEC. 5th on the bb? The default number of days a bb keeps mail is 30 days. Has this user increased that limit.

In addition, I have had users...
Forum: BES Admin Corner 01-18-2010, 02:23 PM
Replies: 3
Views: 2,337
Posted By besadmin23
I would consider putting BAS on the nodes that...

I would consider putting BAS on the nodes that you plan on being the passive nodes the majority of the time (probably your B-machines). BAS is independant of the BES HA and so putting it on the...
Forum: BES Admin Corner 01-16-2010, 01:47 PM
Replies: 12
Views: 2,877
Posted By besadmin23
if vmware, are they on the same physical vm host?...

if vmware, are they on the same physical vm host? Try moving them to the same host if not... lemme know.
Forum: BES Admin Corner 01-15-2010, 10:43 PM
Replies: 2
Views: 910
Posted By besadmin23
If you don't have Instant Messaging in your...

If you don't have Instant Messaging in your environment you shouldn't have chosen it at the first part of the install. Its labeled as Collaboration Service in the install. If you hadn't selected...
Forum: BES Admin Corner 01-15-2010, 10:40 PM
Replies: 5
Views: 806
Posted By besadmin23
Is there a reason your users connect via IMAP and...

Is there a reason your users connect via IMAP and not via native Exchange Mapi?? Also, connecting via imap they aren't going to get hardly any of the benefits of Exchange like sync calendars,...
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