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Forum: BES Admin Corner

12-16-2008, 12:13 PM

Replies: 0

Can the PDF Distiller be tuned for better resolution?

Views: 737

Posted By FresnoDoug

Can the PDF Distiller be tuned for better resolution?

We upgraded our handhelds to 4.5 (8130 Pearl, just 8 users) and our BES is running 4.1.6. The native PDF viewer is better but now there only seems to be one level of "enhance", and my users (who are...

Forum: RIM Software

12-09-2008, 01:37 PM

Replies: 1

Viewing PDFs in 4.5

Views: 1,187

Posted By FresnoDoug

Viewing PDFs in 4.5

I just updated my Pearl (Sprint, BES) to 4.5 and have a question about viewing PDFs. The native PDF viewer is now much better -- you can scroll while you are zoomed in. And when you zoom in, it...

Forum: General 8100 Series Discussion - Pearl

12-08-2008, 08:13 PM

Replies: 0

PDF Performance

Views: 536

Posted By FresnoDoug

PDF Performance

With an 8130 on Sprint, what kind of performance should I expect viewing PDF attachments? I just updated to device software 4.5 and installed the BeamReader beta3. For small PDF's (in the range of...

Forum: BES Admin Corner

12-05-2008, 07:38 PM

Replies: 1

Service account question re: 4.1.6

Views: 773

Posted By FresnoDoug

Service account question re: 4.1.6

I just installed 4.1.6 and notice that the Blackberry services are now running under the ID I logged into when I installed the service pack, and email is not working. I have since installed MR2.
...

Forum: BES Admin Corner

12-05-2008, 07:08 PM

Replies: 3

LONG and unexpected reboot during 4.1.6 upgrade

Views: 924

Posted By FresnoDoug

Well I won't make that mistake again :) The...

Well I won't make that mistake again :)

The reboot eventually did finish. I did it in the middle of the day primarily because I could find no information that the update would be anything but...

Forum: BES Admin Corner

12-05-2008, 06:51 PM

Replies: 3

LONG and unexpected reboot during 4.1.6 upgrade

Views: 924

Posted By FresnoDoug

LONG and unexpected reboot during 4.1.6 upgrade

<vent>Well it would have been nice if somewhere the Blackberry documentation mentioned that a server reboot would be necessary as part of the installation of SP6. It has been sitting at the Windows...

Forum: BES Admin Corner

12-01-2008, 02:55 PM

Replies: 12

Need Help Installing 4.1 SP6

Views: 2,679

Posted By FresnoDoug

I had already read that document but was...

I had already read that document but was concerned that it did not apply...it has sections on upgrading from 4.0, 3.6, and 3.5, but none of those cases seem to apply -- I am already at 4.1.3.

Is...

Forum: BES Admin Corner

11-26-2008, 01:04 PM

Replies: 12

Need Help Installing 4.1 SP6

Views: 2,679

Posted By FresnoDoug

Oops, sorry...it is Exchange 2003, on Windows...

Oops, sorry...it is Exchange 2003, on Windows Server 2003.

I do keep Exchange and Windows Server patched :)

Forum: BES Admin Corner

11-26-2008, 12:43 PM

Replies: 12

Need Help Installing 4.1 SP6

Views: 2,679

Posted By FresnoDoug

Need Help Installing 4.1 SP6

I'm currently running 4.1.3 with 10 users. I have downloaded the SP6 installer (besx_upgrader_4.1.6.exe) but can find no documentation on how to install it. The release notes list a bunch of fixes...

Forum: BES Admin Corner

08-04-2008, 12:10 PM

Replies: 1

Pool.bin file?

Views: 5,173

Posted By FresnoDoug

Pool.bin file?

I have a user who uses BES & wireless sync, and a notebook computer. He doesn't use Desktop Manager, except for charging the phone. Whenever he takes the computer out of the office (hence working...

Forum: General Legacy Device Discussion

06-23-2008, 12:57 PM

Replies: 3

8830 Convenience Key question

Views: 2,406

Posted By FresnoDoug

8830 Convenience Key question

Is there any way to customize the convenience key to something that's not on the list in Options\Screen/Keyboard?

I want to set it to turn on the speakerphone. Is this possible?

Forum: BES Admin Corner

06-11-2008, 05:40 PM

Replies: 1

Email sync lags

Views: 1,123

Posted By FresnoDoug

Email sync lags

We just upgraded our BB users from 7100i's with Nextel to 8130's with Sprint, using BES 4.1.3.18.

Several users have noticed that email syncing lags. New mail arrives quickly enough (typically...

Forum: RIM Software

06-11-2008, 01:21 PM

Replies: 3

Outlook without Exchange

Views: 955

Posted By FresnoDoug

THanks for the quick reply! This can be done...

THanks for the quick reply!

This can be done even though the user does not have an Exchange mailbox?

Forum: RIM Software

06-11-2008, 01:06 PM

Replies: 3

Outlook without Exchange

Views: 955

Posted By FresnoDoug

Outlook without Exchange

I have a friend who wants to get a Blackberry to sync his Outlook calender. He uses Outlook stand-alone, without Exchange. Is this possible?

I manage a small BES server on my network where we run...

Forum: BES Admin Corner

12-05-2007, 12:07 PM

Replies: 5

BES and multiple service providers

Views: 1,054

Posted By FresnoDoug

BES and multiple service providers

We have a BES with just 7 Blackberry users. I set it up a year ago and have left it pretty much alone since then, so my recollection of the setup is a bit vague. But here's the question:

One of...

Forum: BES Admin Corner

05-07-2007, 11:40 AM

Replies: 3

Need Public Folder address book solution

Views: 1,779

Posted By FresnoDoug

Need Public Folder address book solution

I need a way to get my company contact list onto our BlackBerries. The contact list is in a public folder. I do NOT want to copy the public folder into each user's mailbox, as what I've seen of that...

Forum: BES Admin Corner

04-26-2007, 02:00 PM

Replies: 0

Limit on wml size in channel push?

Views: 746

Posted By FresnoDoug

Limit on wml size in channel push?

Is there a maximum size limit on a wml deck I can push as a channel? As I'm editing the deck I'm working on, I find that it starts behaving strangely as I add text. I either get links that take me...

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