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Forum: General Legacy Device Discussion

08-09-2006, 12:38 PM

Replies: 11

8700 Not Receiving Email

Views: 9,261

Posted By jabnjolt

well, resending the service book failed. i did...

well, resending the service book failed. i did have him re-register his Host Routing Table. I told him that if his emails did not start coming in within the next half hour to go ahead and cotact the...

Forum: General Legacy Device Discussion

08-09-2006, 11:20 AM

Replies: 11

8700 Not Receiving Email

Views: 9,261

Posted By jabnjolt

yes, it is BES, I opened up BES Manager, right...

yes, it is BES, I opened up BES Manager, right clicked on his name, wnet to IT Admin, then selected Resend Service Book.
I will be calling him later to see if it works.
I will let you know. Thanks...

Forum: General Legacy Device Discussion

08-09-2006, 11:12 AM

Replies: 11

8700 Not Receiving Email

Views: 9,261

Posted By jabnjolt

Service Books?

How would I go about resending the service books?

Forum: General Legacy Device Discussion

08-09-2006, 11:05 AM

Replies: 11

8700 Not Receiving Email

Views: 9,261

Posted By jabnjolt

8700 Not Receiving Email

I have a user who has an 8700 BlackBerry. He has all of his bars available, but is not receiving email or is not able to browse the internet. Any ideas? Thanks.

Forum: RIM Software

07-10-2006, 02:44 PM

Replies: 24

Switch Time Zones Automatically

Views: 3,086

Posted By jabnjolt

we are with T-Mobile. I can get the...

we are with T-Mobile. I can get the device(network) time to update automatically, but it will not change the time zone. Right now the user is here in Dallas and the network time is correct. His...

Forum: RIM Software

07-10-2006, 01:12 PM

Replies: 24

Switch Time Zones Automatically

Views: 3,086

Posted By jabnjolt

Switch Time Zones Automatically

Does anyone know what setting you set to have the blackberry device automatically update it's time zone? I have a user who works in the Eastern and Central time zones of the USA. He is in both time...

Forum: RIM Software

07-05-2006, 10:28 AM

Replies: 1

Address Book Empty, Won't Populate

Views: 1,185

Posted By jabnjolt

never mind...removed personal and business filters, problem solved

never mind...removed personal and business filters, problem solved

Forum: RIM Software

07-05-2006, 10:16 AM

Replies: 1

Address Book Empty, Won't Populate

Views: 1,185

Posted By jabnjolt

Address Book Empty, Won't Populate

Device: 7290
Version: 4.0.0.198

I cannot get the Address Book entries to show up on the blackberrry device. I have run the Enterprise Activation process again to ensure that everything is loaded...

Showing results 1 to 8 of 8