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Forum: General BlackBerry Discussion

12-06-2006, 04:32 PM

Replies: 8

7520 vibrate before ringing

Views: 1,096

Posted By Known1

I wish I knew the answer to that. It seems like...

I wish I knew the answer to that. It seems like the Nextel 7520's (regardless of OS) need a good hard reset more than any other model blackberry phone that we support. Sure wish Verizon or another...

Forum: General Legacy Device Discussion

12-06-2006, 04:28 PM

Replies: 6

Verizon Blackberry 7250 vs. 8703e

Views: 1,212

Posted By Known1

We are using both the verizon 7250 and the 8703e...

We are using both the verizon 7250 and the 8703e phones. People moving from the 7250 to the 8703e have been very pleased with the new 8703e. If you can afford the extra $100.00 I highly recommend...

Forum: General BlackBerry Discussion

12-06-2006, 04:19 PM

Replies: 114

Poll: Screenshots of the BlackBerry Display

Views: 122,421

Posted By Known1

I have been using both of these applications on...

I have been using both of these applications on and off for awhile and find them both extremely useful! Thank you very much.

Forum: General BlackBerry Discussion

11-30-2006, 08:47 AM

Replies: 3

Blackberry Desktop Manager

Views: 2,453

Posted By Known1

Could you provide a few more details regarding...

Could you provide a few more details regarding this matter? Maybe you should talk with your IS/IT staff?

Forum: General BlackBerry Discussion

11-30-2006, 08:39 AM

Replies: 7

Extra digits in voicemail # on Nextel 7520

Views: 1,991

Posted By Known1

Jmanford's solution does indeed do the trick. We...

Jmanford's solution does indeed do the trick. We have experianced this with many of our 7520 phones. In fact I've found it pointless to edit the voicemail phone number first. Simply pull the...

Forum: General BlackBerry Discussion

11-17-2006, 08:45 AM

Replies: 2

[BES] BBs recieve wrong date/time, then fail to sync.

Views: 4,436

Posted By Known1

I know nothing about using a device on the...

I know nothing about using a device on the Cingular network. I can however state that if you had a Nextel device you would want to use Blackberry as the time source since Nextel no longer supports...

Forum: General BlackBerry Discussion

11-17-2006, 08:31 AM

Replies: 7

I need help and don't know where to go!!

Views: 1,398

Posted By Known1

I recommend wiping the handheld since you bought...

I recommend wiping the handheld since you bought it used. In your case it might be faster to simply upgrade the OS and don't back anything up. Visit Nextel | BlackBerry Solutions...

Forum: General BlackBerry Discussion

11-15-2006, 09:12 AM

Replies: 4

7520 Contact menu in address book is slow

Views: 1,056

Posted By Known1

The Final Solution: I hope my several hours of...

The Final Solution:
I hope my several hours of work on this issue will save other people some major headaches. Provided you are running OS 4.1.0.241 you will have a service book named "Nextel MMS...

Forum: General Legacy Device Discussion

11-15-2006, 12:34 AM

Replies: 2

Where to DL the OS for the 7290

Views: 807

Posted By Known1

I assume you have service with Tmobile? If this...

I assume you have service with Tmobile? If this is indeed the case simply follow this link: BlackBerry Upgrade (http://www.t-mobile.com/bbupgrade/). If you have service with a different provider...

Forum: General BlackBerry Discussion

11-15-2006, 12:14 AM

Replies: 4

7520 Contact menu in address book is slow

Views: 1,056

Posted By Known1

Update: AT LAST A FIX! Today I was able to...

Update:
AT LAST A FIX! Today I was able to determine exactly which service book causes this issue in OS 4.1.0.241 (latest greatest). I called Nextel and spoke with their level 2 support and was...

Forum: General BlackBerry Discussion

11-13-2006, 10:38 PM

Replies: 2

BB BES 4.1 & Exchange Personal Contacts & Public Contacts

Views: 1,697

Posted By Known1

To the best of my knowledge there is not a way to...

To the best of my knowledge there is not a way to sync your device wirelessly with any contacts other than those contained within your users Outlook/Exchange contacts folder. We have a very similar...

Forum: General BlackBerry Discussion

11-13-2006, 10:25 PM

Replies: 4

7520 Contact menu in address book is slow

Views: 1,056

Posted By Known1

Update: Today the new 7520 arrived. I took the...

Update:
Today the new 7520 arrived. I took the SIM that I have been using and placed it in the new phone. I set the data/time and performed a master radio reset and removed the battery then...

Forum: General BlackBerry Discussion

11-12-2006, 11:43 PM

Replies: 1

How can I turn off Location Based Service?

Views: 904

Posted By Known1

You can get rid of the icon by deleting the...

You can get rid of the icon by deleting the ...d/l telenav... entry from your service book. However, it is pointless to remove the item from the service book because it will just come back. You can...

Forum: General BlackBerry Discussion

11-12-2006, 10:50 PM

Replies: 2

Device Password Query

Views: 947

Posted By Known1

I hope you are able to find an answer to this...

I hope you are able to find an answer to this issue. Maybe you need to determine the user account running the BES services on your BES server? I'm just guessing that it has something to due with...

Forum: General BlackBerry Discussion

11-12-2006, 07:26 PM

Replies: 7

7520 disconnects incoming call

Views: 1,044

Posted By Known1

I'm in the twin cities of Minnesota. To perform...

I'm in the twin cities of Minnesota. To perform a master radio reset on our 7520's we use a password of four zeros. Apparently this password is different based on your location. I agree that this...

Forum: General BlackBerry Discussion

11-12-2006, 04:19 PM

Replies: 6

Attach address to email BES problem

Views: 3,585

Posted By Known1

Hmm, what are you using for a mail server? Maybe...

Hmm, what are you using for a mail server? Maybe your mail server is rejecting the attachment as invalid? You could test this by taking the email from BIS and forward it to your corporate email...

Forum: General BlackBerry Discussion

11-12-2006, 04:11 PM

Replies: 7

7520 disconnects incoming call

Views: 1,044

Posted By Known1

You could try to update your raido software. ...

You could try to update your raido software. This is done as part of the OS upgrade. To perform the upgrade you will need the blackberry desktop manager software installed on a PC that has an open...

Forum: General BlackBerry Discussion

11-12-2006, 02:59 PM

Replies: 8

Telenav connection cost

Views: 1,626

Posted By Known1

I would think that your provider would be best...

I would think that your provider would be best equiped to answer this question for you. I know that telenav is showing up on our Nextel phones. I'm not sure if other providers are pushing this out...

Forum: General BlackBerry Discussion

11-12-2006, 02:51 PM

Replies: 6

Attach address to email BES problem

Views: 3,585

Posted By Known1

You should speak with your BES administrator to...

You should speak with your BES administrator to find out if he/she has implemented a policy that would restrict these attachments.

Forum: General BlackBerry Discussion

11-12-2006, 02:44 PM

Replies: 1

please help me out!!

Views: 766

Posted By Known1

Hmm, I'm not sure what you mean by your telenav...

Hmm, I'm not sure what you mean by your telenav icon has changed. I do know this though, Nextel is pushing out this "service book" icon to each and every 7520 phone that we have. This has caused a...

Forum: General BlackBerry Discussion

11-12-2006, 02:32 PM

Replies: 4

noobie questions with a vzw 8703e

Views: 997

Posted By Known1

1) I seem to have icons for both "BlackBerry...

1) I seem to have icons for both "BlackBerry Browser" and "Internet Browser" they seem to use the same bookmarks file (a bookmark made in one shows up in the other). But there is only one Browser...

Forum: General BlackBerry Discussion

11-11-2006, 03:25 AM

Replies: 11

BB 7520 doesn't display DC name

Views: 1,591

Posted By Known1

I have this problem from time to time as well. ...

I have this problem from time to time as well. Essentially I just remove all of the users contacts from outlook and place them into a temp contact folder for about 30 minutes. This provides the BES...

Forum: General BlackBerry Discussion

11-11-2006, 02:37 AM

Replies: 4

7520 Contact menu in address book is slow

Views: 1,056

Posted By Known1

7520 Contact menu in address book is slow

Clicking on a contact takes 10-12 seconds for the menu to appear. I have worked on this issue for about 16 hours, which includes several hours on the phone with Nextel and a trip to the local...