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Forum: General 9300 Series Discussion - Curve 3G

09-22-2011, 12:03 PM

Replies: 12

9300 Battery Runs Flat

Views: 11,290

Posted By deasman

Re: 9300 Battery Runs Flat

I have about 1200 of the 9300 BBs in a BES environment. I have opened a case with RIM and with our carrier. Both are at a loss. I have tried reloading the software with and without restoring from...

Forum: General 9300 Series Discussion - Curve 3G

02-24-2011, 11:24 AM

Replies: 6

Hide Sent Messages Not working

Views: 5,959

Posted By deasman

Re: Hide Sent Messages Not working

I have had the issue with about 1 out of every 10 9300s. The only option i have found so far that works is to wipe the BB clean and then re-activate it. it has worked every time. It is not a...

Forum: Network Outages - powered by DataOutages.com

02-16-2011, 11:43 AM

Replies: 0

Birmingham AT&T 3G

Views: 10,009

Posted By deasman

Birmingham AT&T 3G

Currently working with AT&T on 3G issues in the Birmingham, AL area. Delayed response when using 3G. If you switch to 2G only, the delay is nonexistent. AT&T has found the problem are working to...

Forum: BES Admin Corner

11-01-2010, 08:38 PM

Replies: 2

Migrating BES servers

Views: 1,085

Posted By deasman

Have you thought about using the BlackBerry...

Have you thought about using the BlackBerry Enterprise Transporter Tool? I am not sure if you could use it for hosted exchange/bes as i have not dealt with either.

I am using the tool to move...

Forum: BES Admin Corner

10-29-2010, 11:04 AM

Replies: 6

BES question - BB 9800

Views: 1,692

Posted By deasman

Have you checked the options on the BB to make...

Have you checked the options on the BB to make sure that the settings are correct?

Open the messages folder
Press the menu button and select options
Scroll to email preferences
Save Copy in...

Forum: General 9800 Series Discussion - Torch

09-20-2010, 01:48 PM

Replies: 2

RSA SecurID hotfix

Views: 2,819

Posted By deasman

Glad i could be of help. This is a major find...

Glad i could be of help. This is a major find for my users. This is the one thing that was stopping us from deploying the Torch to some of our users.

Forum: General 9800 Series Discussion - Torch

09-17-2010, 09:51 PM

Replies: 2

RSA SecurID hotfix

Views: 2,819

Posted By deasman

RSA SecurID hotfix

FYI for the users who use the RSA SecurID software on the BBs that EMC has released a hotfix for the Torch. Browse to following URL on the BB. At the time, this hotfix is only supported on the...

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