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Forum: Network Outages - powered by DataOutages.com

11-11-2008, 03:34 PM

Replies: 1

T-Mobile email-to-SMS Problems?

Views: 3,009

Posted By pilotmike

We finally talked to someone at T-Mobile and they...

We finally talked to someone at T-Mobile and they are having issues with email-to-SMS. Estimated fix is within the next 2 hours.

Forum: Network Outages - powered by DataOutages.com

11-11-2008, 12:11 PM

Replies: 1

T-Mobile email-to-SMS Problems?

Views: 3,009

Posted By pilotmike

T-Mobile email-to-SMS Problems?

We are seeing some email to SMS delivery problems with T-Mobile going from the email address <phone_number>@tmomail.net, specifically to BlackBerry Devices.

Can anyone on T-Mobile with a...

Forum: WiFi HotZone

11-11-2008, 11:59 AM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

Sorry for being so slow to post this, but this...

Sorry for being so slow to post this, but this issue is now fixed with the 4.5.0.81 OS that is available from T-Mobile. Tested, and it works great with our PEAP deployment as stated above.

Forum: WiFi HotZone

07-25-2008, 08:50 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

Glad to hear that you were able to get yours to...

Glad to hear that you were able to get yours to work; several others have as well. The specific issue we were running into was that in our 802.1X implementation there was a Verisign certificate in...

Forum: WiFi HotZone

05-21-2008, 03:37 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

I'm not really 100% sure how this all works and...

I'm not really 100% sure how this all works and RIM would not really tell us when we were working with them on this issue. For this particular problem, RIM had the bug resolved way back in January....

Forum: WiFi HotZone

05-21-2008, 03:21 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

What kind of cert is it? (Root, CA, Personal?)...

What kind of cert is it? (Root, CA, Personal?) Right now under 4.2 you can only select CA Certs in the Wi-Fi PEAP Setup.

Check your CA certs under: Options --> Security Options --> Certificates....

Forum: WiFi HotZone

04-30-2008, 11:20 AM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

KB Article Updated

RIM has updated the KB Article relating to this issue:

PEAP fails with Verisign CA certificates (http://www.blackberry.com/btsc/articles/486/KB14752_f.SAL_Public.html)

Forum: WiFi HotZone

04-25-2008, 05:51 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

Issue Confirmed Resolved on 8120

Just a quick update: Today I had the chance to test our corporate Wi-Fi connectivity on a T-Mobile 8120 running BB OS 4.3.0.115 and I can confirm that this issue with the older signature hashing on...

Forum: WiFi HotZone

04-22-2008, 08:30 AM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

The cert your university is using will always...

The cert your university is using will always have a yellow question mark because it does not use strong certificate chaining (Root CA, Intermediary CA, etc). Despite that cert being good until 2010,...

Forum: WiFi HotZone

02-20-2008, 09:19 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

RIM has told us this is fixed in the next...

RIM has told us this is fixed in the next version(s) of software that has been released to the carriers for their certification process. In addition, they have told us they will not mark it as...

Forum: WiFi HotZone

01-12-2008, 10:07 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

Resolved

We got word from RIM last week that this issue has been fixed. Due to NDAs with the carriers RIM can not disclose to us the exact release numbers that contain the fix, however, the engineer indicated...

Forum: WiFi HotZone

12-19-2007, 11:21 AM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

We check status with RIM every couple of weeks,...

We check status with RIM every couple of weeks, but so far no information that this fix is into a production build yet.

If you are working with BlackBerry support on an issue similar to this, ask...

Forum: WiFi HotZone

11-19-2007, 11:04 AM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

RIM discovers root cause for this issue

We got an update from BlackBerry support on this issue this morning. Their senior development team discovered that the issue is with the signature algorithm that is used on the VeriSign root...

Forum: WiFi HotZone

11-09-2007, 04:42 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

Sorry for not keeping this thread current but not...

Sorry for not keeping this thread current but not much progress over the past month. Our case with RIM has been sent on to the senior developers now who are working with some WLAN specific...

Forum: WiFi HotZone

10-14-2007, 08:33 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

I was my understanding that PEAP without a...

I was my understanding that PEAP without a certificate was LEAP? Am I wrong about that?

In our environment PEAP uses a server certificate for the password encryption (SSL/TLS) between client and...

Forum: WiFi HotZone

10-14-2007, 08:26 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

We did try blanking the server subject out and we...

We did try blanking the server subject out and we also tried to load the server cert in addition to the intermediate CA cert on the BB, but with no luck.

Still nothing back from the RIM escalation...

Forum: WiFi HotZone

10-10-2007, 09:06 AM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

We worked with RIM for several hours yesterday...

We worked with RIM for several hours yesterday and had a really good customer support rep. RIM has started to ask us good questions, unfortunately, no breakthrough type stuff yet.

Our plan for...

Forum: WiFi HotZone

10-07-2007, 09:51 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

Below is a sample of what we see in the IAS logs...

Below is a sample of what we see in the IAS logs for these BlackBerry 8320 and 8820 users. This particular user works fine on a laptop or on a Windows Mobile 6 device (ie: T-Mobile Dash).

User...

Forum: WiFi HotZone

10-04-2007, 12:28 PM

Replies: 49

8320/8820 Enterprise Wi-Fi PEAP Support

Views: 39,195

Posted By pilotmike

8320/8820 Enterprise Wi-Fi PEAP Support

Has anyone been successful getting Enterprise Wi-Fi setup on a 8320/8820 using PEAP security? We have been working with both Cisco and RIM the past several days but have had no luck so far -- cases...

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