TO JOHN and others
John, I work at ATT with the Advanced Network Services (ANS) group. Thanks for displaying the info in away that anyone should be able to understand it. The BB phones like other cellphones are the computers of 15-20 years ago. Back then, you used up your RAM and had to reboot the PC. The BB phones are basically using the same technology. Turning off phone, pulling battery is the same as doing a restart with the PC. Today the BB phones are looking for available RAM and if they dont find it, the BB phone starts deleting what it can. Sometimes the only way to solve this is to doas you suggested. Download software FROM YOUR OWN PROVIDER. DL two packages, one being the desktop manager software and a new handheld software for your model. Thats takes time, install desktop manager first, and then the handheld software. Follow easy instructionson the computer screen. Your BB device will be WIPED clean as it overwrites your handheld software. If you are using a BES, contact your BES admin before you do anything.
Aqua Sox Fan
Last edited by AquaSoxFan; 09-26-2008 at 03:51 PM..
Reason: left out word
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