BlackBerry Forums Support Community - View Single Post

disp350 · 10-26-2008, 08:09 PM

I am using a new 8220 that I had unlocked by T-Mobile with my AT&T sim card that was in my AT&T 8120 Pearl. I have unlimited data BES service along with the phone plan. I had no problem getting the device up and running on the BES and I am receiving my corporate email and accessing the Internet. However, I cannot get my att.blackberry.net service to work. I tried to login to AT&T's BIS site and it wont even recognize my login. Plus, the external email application is not showing anywhere. I have already resent the service books from the BES without success. I figure I need to resend the BIS service books, but I cant figure out how to do this. Any suggestions would be appreciated.

10-26-2008, 08:09 PM	#1
disp350 Thumbs Must Hurt Join Date: Nov 2005 Model: 9700 Carrier: AT&T Posts: 113	Problem with email on unlocked 8220 Please Login to Remove! I am using a new 8220 that I had unlocked by T-Mobile with my AT&T sim card that was in my AT&T 8120 Pearl. I have unlimited data BES service along with the phone plan. I had no problem getting the device up and running on the BES and I am receiving my corporate email and accessing the Internet. However, I cannot get my att.blackberry.net service to work. I tried to login to AT&T's BIS site and it wont even recognize my login. Plus, the external email application is not showing anywhere. I have already resent the service books from the BES without success. I figure I need to resend the BIS service books, but I cant figure out how to do this. Any suggestions would be appreciated.
Offline