Thanks for the link, Darthberry. Solution 1 looks like a solution to a case where everyone on the BES is having the issue, which isn't the case. I could try the second one, but it seems similar to a fix we've found for this in the past where running outlook.exe /resetfolders has solved it. In any case, it seems like a corruption of the mailbox. I've since got this blackberry to activate by having her wipe it and deleting and recreating the BES account again.
P.Walnuts/FAdmin: Right I saw that just after I posted, sorry. But what would this do?
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