Last chance failed
OK, I uninstalled Desktop manager, deleted program folders and \Common\ folders, deleted every key in the registry with Research In Motion or BlackBerry. Turned firewall and anti virus off. Opened all ports on the router.
Installed Desktop manager. No joy. Same "must be connected to the internet" error. 6 hours of time with tech support from Verizon and my own attempts to repair, down the tubes.
I turned the blackberry back to verizon. Cancelled the account. Expressed by views. And bought a G-1. Smooth as silk.
Don't know if RIM monitors this issue but it has cost them a long time user and advocate.
David
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