PROBLEM! GET A CONFIRMATION NUMBER! I ordered on Moday from T-Mobile. They did the whole "please confirm that you are willing to extend your contract for x months and we will record your answer for our records. . ." Everything was explained and the date of delivery was communicated.
So late yesterday, I was checking my order status on UPS.com and expected to see a tracking number with package enroute - but nodda. So I called T-Mobile and they said that everything had been collected from me but the order had not been placed. The rep appologized profusely, offered 200 minutes credit to my bill, offered to refund the express shipping charge. I had to go through it all again but this time I got a confirmation number. I might not see the phone until Monday now. :( GET A CONFIRMATION NUMBER!
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