Quote:
Originally Posted by MarkF
If you use Roles, note which level the user is at and remove them before the upgrade. Re-add later after they have upgraded the BB Manager on their PC.
Users assigned a Role, that have left their Blackberry Manager console running on their PC, will maintain an active connection to the SQL database
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Can't you just kill their session from the BES? I have done that before when I needed people disconnected, but admit I don't know the possible consequences of that. I know they reconnect evetually but it was long enough to reboot or patch or whatever I was doing.