Quote:
Originally Posted by TDOERR
So last night i made several calls.
1. Call was to Tmobile to explain that i purchased a lock phone from online source and explained phone had static issues. Since I did not purchase from them they transfered me to Tmobile PDA/Blackberry Support. I gave the lady my IMEI and she stated it does have a warranty start 10/08 and expires 10/09. However since I dont have a Tmobile account they wouldnt help me and said i should contact Blackberry Support.
2. Called Blackberry Support, they tech department stated I needed to contact the Out of Warranty Department with Blackberry.
3. Spoke to Blackberry Out of Warranty and the only option i have is to speak again to the retailer I purchased from to work out the issue.
4. Options i have. Pay $12 bucks and purchase new face plate/cover as the very fine pocket scratches on face plate and look for inside foam packaging that holds blackberry when shipped inside box.
BEVERY CAREFUL when Purchasing from retailer that I dont mind providing name for at this time through private messages. Working with fathers law firm to look at options against retailer.
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Try updating your OS to .180 or greater and that should take care of the static.