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jsmilde · 03-23-2009, 03:11 PM

Hi.
We recently purchased three new 8830's for our staff. When I do a PIN lookup, I get a 9 digit alpha numeric code rather than 8. However, the BB will only allow an 8 digit code when entering in contacts information.

Should we be eliminating one of the digits?

Thanks in advance to anyone who can help.

John

03-23-2009, 03:11 PM	#1
jsmilde New Member Join Date: Mar 2009 Model: 8830 PIN: N/A Carrier: Verizon Posts: 14	9 Digit alpha numeric PIN instead of 8 Please Login to Remove! Hi. We recently purchased three new 8830's for our staff. When I do a PIN lookup, I get a 9 digit alpha numeric code rather than 8. However, the BB will only allow an 8 digit code when entering in contacts information. Should we be eliminating one of the digits? Thanks in advance to anyone who can help. John
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