BlackBerry Forums Support Community - View Single Post - "Unable to reconnect to the device during a multi-stage load operation" error.help..

SteveO86 · 04-13-2009, 09:42 PM

Remove the entry from the Control Panel -> Add/Remove Programs, then check that specific directory and delete any OS folders..

Plug your BB and run the App loader, it should not find ANY applications. If it does find any use the delete button in the Desktop Manager/App Loader to remove any entries. (feel free to post another screen shot).

After nothing displays in the App loader, we are going to go a step further....

Start -> Run, Type "MSconfig", go to the start tab and choose disable all.

Then reboot and, install the 4.5 OS and then try the process again.

04-13-2009, 09:42 PM	#47
SteveO86 BlackBerryForums.com Super Moderator Join Date: Sep 2007 Location: Florida Model: 9650 OS: 6.0.0.280 PIN: I heard it drop! Carrier: VZW BIS Posts: 6,534	Remove the entry from the Control Panel -> Add/Remove Programs, then check that specific directory and delete any OS folders.. Plug your BB and run the App loader, it should not find ANY applications. If it does find any use the delete button in the Desktop Manager/App Loader to remove any entries. (feel free to post another screen shot). After nothing displays in the App loader, we are going to go a step further.... Start -> Run, Type "MSconfig", go to the start tab and choose disable all. Then reboot and, install the 4.5 OS and then try the process again. __________________ 8830 -> 8330 -> 9550 -> 9650 Just think about how far BlackBerries have come from then till now... And what else is coming. Follow me on Twitter Last edited by SteveO86; 04-13-2009 at 09:44 PM..
Offline