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Old 06-17-2009, 07:39 PM   #1
merlin
Thumbs Must Hurt
 
Join Date: Jan 2005
Location: Yorkshire, England
Model: 8800
PIN: 2059E07F
Carrier: O2 UK
Posts: 114
Angry Installing the Blackberry Administration API

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Hi all

I need to install the Blackberry Administration API's on my BES 5.0 server so I can use Rove MobileAdmin (also installed on the BES) to manage my BES remotely.

Problem is, I have downloaded the API installation files from RIM and when I run the msi installer, it gives the following warning:

Incompatible Blackberry Administration service was detected
Detected version: 5.0.0.137
Required version: 5.0.0.142

Continue YES / NO

I don’t want to say YES in case something breaks, but have looked at the RIM support site and can’t see any updates for BES (for exchange) to put BAS to v 5.0.0.142 and can’t see a API setup that will work with 137

Has anyone come across this before or have you any idea if things will go realy wrong if I ignore the error and select YES!!

Thanks
Merlin
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