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2strong · 07-08-2009, 05:04 AM

I'm actually the BES administrator, I run our internal networks. The password is good for 48 hours so I've resent it whenever I'm giving it another try.

Since my last post, I followed instructions to get the default AT&T service books on the phone. They're now on the phone, but the Blackberry Internet Service service book does not have a gateway, which mean my "edge" is in lowercase, which means no internet so I still can't get it activated. Spent an hour on the phone with AT&T and they were no help. They know the phone isn't theirs, so the response is that the phone has a problem.

Not sure where to go from here.

07-08-2009, 05:04 AM	#3
2strong New Member Join Date: Jun 2009 Model: 8220 PIN: N/A Carrier: AT&T Posts: 2	Update I'm actually the BES administrator, I run our internal networks. The password is good for 48 hours so I've resent it whenever I'm giving it another try. Since my last post, I followed instructions to get the default AT&T service books on the phone. They're now on the phone, but the Blackberry Internet Service service book does not have a gateway, which mean my "edge" is in lowercase, which means no internet so I still can't get it activated. Spent an hour on the phone with AT&T and they were no help. They know the phone isn't theirs, so the response is that the phone has a problem. Not sure where to go from here.
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