BlackBerry Forums Support Community - View Single Post

Dougsg38p · 10-07-2009, 03:20 PM

Your customer can view the device log.

<alt> L G L G

When they find the exception, they can email the log entry. There is an menu item to "copy" the entry, then they can create an email and paste the entry into the body.

10-07-2009, 03:20 PM	#2
Dougsg38p BlackBerry Extraordinaire Join Date: Mar 2008 Location: Austin, TX Model: 9700 PIN: N/A Carrier: T-Mobile Posts: 1,644	Your customer can view the device log. <alt> L G L G When they find the exception, they can email the log entry. There is an menu item to "copy" the entry, then they can create an email and paste the entry into the body.
Offline