Another update - I've overstated my problems. I didn't loose many icons. I appears I only lost the icon for gmail. Everything else seems to be there. As to the BES account, I was able to find out through setup and it's been somehow deactivated - not sure how, though. I can reactivate my BES account tomorrow by calling the IT to get a password.
I'll try reinstalling v4.7.1.53 (Platform 4.1.0.65) and see what happens.
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