I have the AT&T 9700 with software 5.0.296, when I downloaded the above software and try to install I get this message: THE BLACKBERRY DESKTOP SOFTWARE DOES NOT HAVE BLACKBERRY DEVICE SOFTWARE FOR THAT DEVICE THAT YOU HAVE CONNECTED TO THE COMPUTER. I have the desktop 5.0 I unistalled and re-installed both my desktop and the new device software from above twice already. I dont know what else to do. Any ideas?
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