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Aminocom · 12-09-2009, 11:36 AM

Just recently we had to rebuild our BES.
We installed from the media we had and that installed 4.1.4

We are on Vodafone in the UK, so grabbed the updates from them.
So we downloaded and installed:

4.1.5
4.1.6
4.1.6 MR3
4.1.6 MR6
4.1.6 MR7

This was as far as the Vodafone site went, so I went to the service & support section of the Blackberry site.
From here I downloaded and installed:

4.1.6 MR8

I then downloaded 4.1.7 and attempted to install it.
The installation starts, I agree to a few license agreements and then get the following error message:

This version of the Backberry Enterprise Server installer will only upgrade from a previous installation with Version 4.0.0 or higher.
No such installation has been detected on your system. Set will now exit

And indeed setup then exits.
Has anyone else seen this error?
Any ideas on what I need to do to fix it?

12-09-2009, 11:36 AM	#1
Aminocom Knows Where the Search Button Is Join Date: Nov 2005 Location: Cambridge, UK Model: 8100 Carrier: Vodafone Posts: 31	Can't upgrade to 4.1.7 Please Login to Remove! Just recently we had to rebuild our BES. We installed from the media we had and that installed 4.1.4 We are on Vodafone in the UK, so grabbed the updates from them. So we downloaded and installed: 4.1.5 4.1.6 4.1.6 MR3 4.1.6 MR6 4.1.6 MR7 This was as far as the Vodafone site went, so I went to the service & support section of the Blackberry site. From here I downloaded and installed: 4.1.6 MR8 I then downloaded 4.1.7 and attempted to install it. The installation starts, I agree to a few license agreements and then get the following error message: This version of the Backberry Enterprise Server installer will only upgrade from a previous installation with Version 4.0.0 or higher. No such installation has been detected on your system. Set will now exit And indeed setup then exits. Has anyone else seen this error? Any ideas on what I need to do to fix it?
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