Verizon Tour OS 5.0 Install Issues
hey everyone - glad to join this great forum. I just picked up a new Verizon Tour BB and wanted to update to the latest 5.0 OS. I am having issues with the install. I following all the directions explicity - downloading the software to desktop, installing software, removing the vendor.xls file and then plugging in the BB and running the loader. The loader opens and starts the install process but then I get to a screen called Device Application Selection and within that screen it looks like you are supposed to choose which App you want to install on your BB. I figure I should see OS 5.0 - however in the Application Name box it says "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator. So something is wrong - I have tried to reinstall and follow the steps numerous times without success. Any thoughts or ideas? Any help would be greatly appreciated.
Thanks
Pat
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