[jimn367]

To me the problem with RIM is the too many [minor] different choices on different carriers. I can see having a couple of form factors (keyboard, no keyboard) to accomodate differeing tastes, but there needs to be some consistency across carriers. They can have Kera Sedgewyk carry that ugly new flip phone on the Closer all they want, but it a total waste of a form factor.

They spend too much effort on imperceptible differences and minor product variations.

Two product lines:
4.3 inch sexy touch screen
(Last gen Bold) sized keyboard model with as big of a screen and battery you can cram into it

Then focus on OS and apps

RIM feels like Palm of 5 years ago.... An aging OS, increasing platform instability and more reboots, irrelevant and minor product improvements, loyal users making excuses for the lack of true innovation, and a company pointing out what it did or does and not what it is going to do.