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Old 12-23-2010, 04:04 PM   #6
aiharkness
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Join Date: Jul 2005
Location: Florida Panhandle
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Quote:
Originally Posted by gambit007 View Post
Everywhere I go on this forum battery pull is always a part of the answer, has anyone tried soft reset, restart me or quickpull apps. These apps seem to be a must have than risking damaging the battery terminals on bb.

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A hard reset -- aka battery pull -- is THE first troubleshooting step and fixes almost all odd BlackBerry behavior.

With experience one finds that a soft reset fixes many things and a hard reset isn't necessary. But there are some things the soft reset doesn't correct while a hard reset will. So when giving advice on a forum like this it is more efficient to go straight to the almost sure thing than mess around.

I've never thought much of the quick pull type apps in the case of qwerty style BlackBerrys because you can always do the single or double soft reset. But not on the Pearl style models, for which quick pull makes sense.
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