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Old 03-01-2011, 11:20 AM   #2
Calebrity
Talking BlackBerry Encyclopedia
 
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Join Date: Oct 2010
Location: Nova Scotia
Model: 9900
OS: 7.x.x.x
PIN: N/A
Carrier: Virgin mobile
Posts: 374
Default Re: Help!!! Bb Pearl 8100 Dead After Failed Os Upgrade

Pre-Install Tasks

1. Disconnect the device from the PC

2. Download and install Desktop Manager and the Handheld OS to the PC (if they have not already been installed):

Command Line Tasks

1. Start a Command Prompt in DOS from the PC (Start >> All Programs >> Accessories >> Command Prompt or Start >> RUN >> type CMD >> hit enter

2. Change the directory to: C:\Program Files\Common Files\Research In Motion\AppLoader

* If you do not know how to navigate to this directory follow instructions

for 32-bit OS
From C:\ prompt type:

cd \Program Files <hit enter>
cd Common Files <hit enter>
cd Research In Motion <hit enter>
cd AppLoader <hit enter>


for 64-bit OS
From C:\ prompt type:

cd \Program Files x86<hit enter>
cd Common Files <hit enter>
cd Research In Motion <hit enter>
cd AppLoader <hit enter>

3. Make sure Desktop Manager is NOT running

4. Connect BlackBerry to the PC

5. Enter the following command in the Command Prompt window:

loader.exe /nojvm

Installation

1. The Application Loader Wizard window will open

2. Click on Next

3. You will get a drop down list with the COM ports and one USB port entry

4. Select the one which says USB:UNKNOWN

* If you do not see USB:UNKNOWN or USB:BBPIN, then follow instructions listed below

1) Disconnect the device from the PC.

2) Keep the Application Loader Wizard window open

3) Remove the battery and put it back

4) While the red led is on, reconnect the device to the PC. The led will only stay on for a few seconds

5) When USB:UNKNOWN appears in the drop down list, you need to immediately select Next


5. The loader should now connect to your device and you will be able to reinstall the OS
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Last edited by Calebrity; 03-01-2011 at 11:22 AM..
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