04-14-2011, 08:31 AM
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#6
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BlackBerry Extraordinaire
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
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Re: password problem (BES)
Could it be that either
- the user is asked to type the PIN of the SIM card (which consists of numbers only) or
- the user has enabled NUM-LOCK (by pressing Shift and Alt at the same time)
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