BlackBerry Forums Support Community - View Single Post - Version 7.1 arrived on my 9900 today. Sort of.

mjames · 02-06-2012, 08:26 PM

Been checking "Options" in my 9900 for updates lately, and today the 7.1 update was finally sitting there!

Only problem is when I try to download it I get the error message "Update request failed. Try again later or update using BB Desktop Manager on your computer".

Only problem is that the 7.1 software isn't on either the T-mobile site or the BB Update site -- so much for "using BB Desktop Manager".

A call to T-Mobile and BB brought the usual confusion. T-Mobile said the download was sent by BB, (i.e. it's their issue) and BB said T-Mobile sent the update (i.e. it's THEIR issue).

Anyone else find the update on their 9900? Any luck downloading it?

02-06-2012, 08:26 PM	#1
mjames New Member Join Date: Feb 2012 Model: 9900 PIN: N/A Carrier: tmobile Posts: 7	Version 7.1 arrived on my 9900 today. Sort of. Please Login to Remove! Been checking "Options" in my 9900 for updates lately, and today the 7.1 update was finally sitting there! Only problem is when I try to download it I get the error message "Update request failed. Try again later or update using BB Desktop Manager on your computer". Only problem is that the 7.1 software isn't on either the T-mobile site or the BB Update site -- so much for "using BB Desktop Manager". A call to T-Mobile and BB brought the usual confusion. T-Mobile said the download was sent by BB, (i.e. it's their issue) and BB said T-Mobile sent the update (i.e. it's THEIR issue). Anyone else find the update on their 9900? Any luck downloading it? Last edited by mjames; 02-06-2012 at 08:28 PM..
Offline