BlackBerry Forums Support Community - View Single Post - 9930 Screen goes dark immediately on phone calls

voyager9355 · 04-09-2012, 09:01 AM

Good morning all,

I have a 9930 user reporting that anytime he makes or receives a call on his phone, the backlight goes out immediately, and no keypress will bring it back. I've never run into this one before. Is there a phone setting somewhere I don't know about? To the best of my knowledge, the device functions normally in all other aspects.

OS 7.0.0.254

Thanks in advance!

04-09-2012, 09:01 AM	#1
voyager9355 Thumbs Must Hurt Join Date: May 2006 Location: Land of OZ Model: 9930 Carrier: Verizon Posts: 126	9930 Screen goes dark immediately on phone calls Please Login to Remove! Good morning all, I have a 9930 user reporting that anytime he makes or receives a call on his phone, the backlight goes out immediately, and no keypress will bring it back. I've never run into this one before. Is there a phone setting somewhere I don't know about? To the best of my knowledge, the device functions normally in all other aspects. OS 7.0.0.254 Thanks in advance!
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