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aiharkness · 05-19-2012, 08:21 AM

This happened to many T-Mobile users on 9900s when T-Mobile released 7.1, including me. As I recall, resending service books was reported by some to have fixed the problem. I tried resending service books, hard reset, deleting and reinstalling Protect, and then left it alone overnight while I slept. In the morning I resent service books and all was well.

My advice is same as Dubdub's...Talk to your service provider. I doubt the problem is you. It may be something you have to live with until it sorts out, unless you downgrade.
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05-19-2012, 08:21 AM	#6
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Need help regarding BB Bold 9900! This happened to many T-Mobile users on 9900s when T-Mobile released 7.1, including me. As I recall, resending service books was reported by some to have fixed the problem. I tried resending service books, hard reset, deleting and reinstalling Protect, and then left it alone overnight while I slept. In the morning I resent service books and all was well. My advice is same as Dubdub's...Talk to your service provider. I doubt the problem is you. It may be something you have to live with until it sorts out, unless you downgrade. Posted via BlackBerryForums.com Mobile
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