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aiharkness · 06-05-2012, 05:40 PM

I suspect a hardware problem based on your description. You could rule out software by reinstalling the OS. If you do that and still the same problem you will have confirmed that it is hardware.

Under other circumstances I would suggest a warranty exchange if still covered under guarantee. Doesn't sound like that is feasible right now, however. I have no advice on how to fix it.
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06-05-2012, 05:40 PM	#2
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Problem with Screen Not Working I suspect a hardware problem based on your description. You could rule out software by reinstalling the OS. If you do that and still the same problem you will have confirmed that it is hardware. Under other circumstances I would suggest a warranty exchange if still covered under guarantee. Doesn't sound like that is feasible right now, however. I have no advice on how to fix it. Posted via BlackBerryForums.com Mobile Last edited by aiharkness; 06-05-2012 at 05:44 PM..
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