BlackBerry Forums Support Community - View Single Post - BB9930 - Messages Automatically Deleting w/IMAP Account Only

Preroll · 06-13-2012, 09:56 AM

Had some trouble with a previous IMAP account with my ISP. They had to reset the account and after that point, I'm having some funky issues with it RE: the 9930. When I receive an email, it will remain on the device. However, when I download the same messages of the server with an email client (such as Outlook), the emails are automatically deleted off of the 9930. This does not happen with any of the POP3 accounts but it is happening with the IMAP account (never did before). Obviously this is a BIS setup and I'm wondering if there is a way to keep the messages on the phone even though I have deleted them off the server. The options for each email account (POP3 & IMAP) are all set to the same parameters on the 9930.

Any suggestions?

Thanks.

06-13-2012, 09:56 AM	#1
Preroll Talking BlackBerry Encyclopedia Join Date: Nov 2008 Model: Class OS: 10.3.1.94 PIN: N/A Carrier: Verizon Posts: 461	BB9930 - Messages Automatically Deleting w/IMAP Account Only Please Login to Remove! Had some trouble with a previous IMAP account with my ISP. They had to reset the account and after that point, I'm having some funky issues with it RE: the 9930. When I receive an email, it will remain on the device. However, when I download the same messages of the server with an email client (such as Outlook), the emails are automatically deleted off of the 9930. This does not happen with any of the POP3 accounts but it is happening with the IMAP account (never did before). Obviously this is a BIS setup and I'm wondering if there is a way to keep the messages on the phone even though I have deleted them off the server. The options for each email account (POP3 & IMAP) are all set to the same parameters on the 9930. Any suggestions? Thanks.
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