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Old 04-10-2006, 08:51 PM   #15
RemyJ
CrackBerry Addict
 
Join Date: May 2005
Location: Golden, CO US
Model: 9700
Carrier: ATT
Posts: 684
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Quote:
Originally Posted by RIM - BBTECH
For those of you performing the "Outlook Test" I would advise to perform it like this.

Log on to a PC with Outlook.
Create a profile for the user.
Perform your tests.

If you perform it as BB_god stated your actually not simulating what the BES is doing therefore it is not a valid test. But you should not need to make any changes therefore we are left with a permissions issue. Is this only effecting 1 user or multiple? If it is only 1 user I would try a new mailbox for that user.
OK, we're making progress. I logged on to my own machine with BESAdmin. From ControlPanel/Mail I created a new profile for one of the other test users (all users have the problem). When I opened Outlook, I was prompted for a userid and password. I used BESAdmin but it wouldn't work. I'm guessing the Exchange server logged the same event it does when the mail agent fails.

So what permission on what object is it that causes this behavior?
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