Quote:
|
Originally Posted by skiwi2
I have a 6750 Blackberry that a friend gave me. I have the service connected, however I cannot make a call. I get an error "Sorry, Only Emergency Calls Are Allowed". Bell Mobility assures me that this is an option setting on the unit. My question is how do I deactivate this option since I cannot find it.
Thanks,
Joe
|
If the BB was attached to a BES at any point, a policy might be on the device that is restricting voice services. Check under Options->Security. If a policy name is listed and the carrier says your account looks good, the phone app is probably restricted by policy. The only way to can undo this is to attach the device to a BES and deliver a less-restrictive policy.