BlackBerry Forums Support Community - View Single Post - "No system software found on this device"

nelsinho · 06-30-2006, 06:01 PM

Hi all, thanks for the help. I tried installing the handheld SW, but the only site I found the same version (4.1.0.286) was at a Hong Kong carrier. When I installed it and ran the App Loader, it showed that it would delete all the Portuguese language files, which I did not want.

So I decided to uninstall the Desktop and Handheld apps from my PC. Then I went to the Program Files folder and I erased the leftovers in the Research in Motion folder.

I reinstalled the Desktop SW, without deleting the Vendor.xml file, and the installation for eFile worked.

06-30-2006, 06:01 PM	#6
nelsinho New Member Join Date: May 2006 Model: 8700g Carrier: TIM Posts: 1	Hi all, thanks for the help. I tried installing the handheld SW, but the only site I found the same version (4.1.0.286) was at a Hong Kong carrier. When I installed it and ran the App Loader, it showed that it would delete all the Portuguese language files, which I did not want. So I decided to uninstall the Desktop and Handheld apps from my PC. Then I went to the Program Files folder and I erased the leftovers in the Research in Motion folder. I reinstalled the Desktop SW, without deleting the Vendor.xml file, and the installation for eFile worked.
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