Quote:
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Originally Posted by Stern
Resolution
Temporarily delete the Desktop [SYNC] service book on the device by completing the following steps:
1. Connect the device to the personal computer with a USB cable.
2. On the device Home screen, click Options and select Service Book.
3. Select Desktop [SYNC], click the trackwheel, and select Delete.
4. In BlackBerry Desktop Manager, double-click Backup and Restore and click Advanced.
5. Clear the database (in this case the phone call logs) and close the Backup and Restore window.
6. On the device Home screen, click Options and select Service Book.
7. Click the trackwheel and select Undelete.
This obviously needs to be done on the old device prior to activating a new one.
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thanks man will give this a go.
What does deleteing the service book do in this scenario?
