[tbdiscovery]

When I was with Nextel, apparently if you call them there is something they can turn on or add to the service that improves the reception. I had this turned on, and nothing changed. I know that with the 7100i, my reception went from fair to poor when entering buildings, especially undergroud (of course). Basically, it wouldn't hurt to call your company.

You could also tell them that you are upset with the service - you could probably get a discount. I had a 15% monthly service discount for a few years, but even that wasn't enough to keep me.